Item was returned promptly and whilst the basic cost was refunded I am very unhappy that return postage was not refunded.
Fay
James Alexander Clothing
2 years ago
Dear Valued Customer,We are very sorry to hear that the Mohair Shrug was not suitable for your relative. I am pleased to confirm that the return has been received and your refund processed. Our new spring collection will be launched at the end of March, so we hope you may find something more suitable in our new collection. Should you require any further assistance, please do not hesitate to contact us on 01908 523150 or customer-services@jamesalexanderclothing.co.ukKind regardsCustomer Services
Recenzie produktov
Item did not seem good value for money. It was bought on behalf of an elderly relative who liked the picture but it was returned when it disappointed her.
Fay
James Alexander Clothing
2 years ago
Dear Valued Customer,We are very sorry to hear that the Mohair Shrug was not suitable for your relative. I am pleased to confirm that the return has been received and your refund processed. Our new spring collection will be launched at the end of March, so we hope you may find something more suitable in our new collection. Should you require any further assistance, please do not hesitate to contact us on 01908 523150 or customer-services@jamesalexanderclothing.co.ukKind regardsCustomer Services
1
Sprístupniť
Dôveryhodný zákazník
2 years ago
Dátum zakúpenia: 18/01/2022
I should have bought a small rather than a medium size pullover.. The sizing is generous. Great colour,soft and warm.
Recenzie produktov
Great texture and colour but sleeves rather too long.
1
Sprístupniť
Dôveryhodný zákazník
2 years ago
Dátum zakúpenia: 19/01/2022
Beautifully made
1
Sprístupniť
Dôveryhodný zákazník
2 years ago
Dátum zakúpenia: 17/01/2022
Quick delivery and met my expectations.
Recenzie produktov
Scarves of excellent quality.
1
Sprístupniť
Dôveryhodný zákazník
2 years ago
Dátum zakúpenia: 22/01/2022
The baby alpaca gilet is exactly what I wanted and was accurately represented in the photos. The colour was the same and the lady on the phone helped me to choose the right size.
Recenzie produktov
Great service and an excellent product!
1
Sprístupniť
MH
Mrs Hole
2 years ago
Dátum zakúpenia: 14/01/2022
Čo povedal/-a Mrs Hole o spoločnosti James Alexander Clothing:
The clothing is different and desirable
Recenzie produktov
Very attractive pattern and good fit
1
Sprístupniť
Dôveryhodný zákazník
2 years ago
Dátum zakúpenia: 23/01/2022
I sent this too short, too narrow and too thin gilet back on 4/02/22 and you received it on 9/02/22. Still no refund so this is my mark for this supposedly luxury item that was meant to be a Valentine
...
Prečítať všetko
Fay
James Alexander Clothing
2 years ago
Dear Valued Customer,We are very sorry to hear that the alpaca gilet was not suitable for your wife. I can confirm that your refund was processed on 16th February. Please do not hesitate to contact us on 01908 523150 or customer-services@jamesalexanderclothing.co.uk should you require any further assistance from us. We hope you may be able to find something more suitable from us in the future. Kind regardsCustomer Services
Recenzie produktov
Already stated my reasons.
Fay
James Alexander Clothing
2 years ago
Dear Valued Customer,
We are very sorry to hear that the alpaca gilet was not suitable for your wife. I can confirm that your refund was processed on 16th February. Please do not hesitate to contact us on 01908 523150 or customer-services@jamesalexanderclothing.co.uk should you require any further assistance from us. We hope you may be able to find something more suitable from us in the future.
Kind regards
Customer Services
1
Sprístupniť
Dôveryhodný zákazník
2 years ago
Dátum zakúpenia: 21/01/2022
Great service lovely girls when phone your order
Recenzie produktov
Great customer service lovely staff
1
Sprístupniť
MW
Mrs Watson
2 years ago
Dátum zakúpenia: 08/01/2022
Čo povedal/-a Mrs Watson o spoločnosti James Alexander Clothing:
Excellent service. Could be improved with free postage.
Recenzie produktov
Beautiful product - a pleasure to wear.
0
Sprístupniť
Dôveryhodný zákazník
2 years ago
Dátum zakúpenia: 08/01/2022
Yes excellent quality excellent service
Recenzie produktov
Love them good quality but slightly on the small side close fitting
Bringing you the world's finest fibres.
Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Bringing you the world's finest fibres.
Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.
