Le Boat has misappropriated my 350 euro damage deposit ($402.32 US), forcing me to make a claim back through my credit card company (Bank of America). The representative of Le Boat cleared us at our d
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Heather Whiting
Le Boat
5 years ago
Hello Mr. Cheney, We are dismayed to hear that you have not received a response from your inquiries. Our base staff would have released the hold on the funds on the day you checked out. However, it sometimes takes a couple of weeks for this process to complete through the bank. Rest assured your funds will be available to you soon. We apologize for any inconvenience or worry that this bank delay may have caused and we hope you enjoyed your experience on your Le Boat vacation.
Recenzie produktov
Le Boat has misappropriated my 350 euro damage deposit. Le Boat's agent at Boofheim inspected the boat when I returned it and noted no damages. I was told then the deposit would be returned from anoth
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Heather Whiting
Le Boat
5 years ago
Hello Mr. Cheney, We are dismayed to hear that you have not received a response from your inquiries. Our base staff would have released the hold on the funds on the day you checked out. However, it sometimes takes a couple of weeks for this process to complete through the bank. Rest assured your funds will be available to you soon. We apologize for any inconvenience or worry that this bank delay may have caused and we hope you enjoyed your experience on your Le Boat vacation.
See prior comments I am totally dissatisfied with Le Boat's handling of my account with its miss-appropriation of my 350 Euro damage deposite.
Heather Whiting
Le Boat
5 years ago
Hello Mr. Cheney, We are dismayed to hear that you have not received a response from your inquiries. Our base staff would have released the hold on the funds on the day you checked out. However, it sometimes takes a couple of weeks for this process to complete through the bank. Rest assured your funds will be available to you soon. We apologize for any inconvenience or worry that this bank delay may have caused and we hope you enjoyed your experience on your Le Boat vacation.
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JF
Jack Fish
Lexington, KY
5 years ago
Dátum zakúpenia: 01/09/2018
Čo povedal/-a Jack Fish o spoločnosti Le Boat:
Smith Falls to Kingston is an interesting itinerary. The Canada staff is very helpful. The Canada boats are new and have some bugs to work out. In our experience, the boats need air conditioning.
Heather Whiting
Le Boat
5 years ago
We are so glad you had a great time. It certainly was a hotter summer than usual and we will bring your feedback forward.
Recenzie produktov
The locks are spectacular. There are few dockage locations with nice shower/toilet facilities which would not be a problem if there were more locations to dispose of boat black water. The boats need
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The Horizon 4, with fore and aft thrusters, is very easy to maneuver. Aside from the lack of AC, no screens on the saloon windows, and an inadequate solution for black water, the boat is fabulous.
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0
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TU
Thomas Underwood
5 years ago
Dátum zakúpenia: 05/09/2018
Čo povedal/-a Thomas Underwood o spoločnosti Le Boat:
Would recommend to others, check in and check out very both very easy, explanation of boat operation was thorough
Recenzie produktov
I was very satisfied with the service but am getting a little annoyed at having to take a survey every time I do something
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AG
Arnold Gross
5 years ago
Dátum zakúpenia: 27/08/2018
Čo povedal/-a Arnold Gross o spoločnosti Le Boat:
We would certainly recommend LeBoat and this was our fourth trip with them. The service at registration and at the base were outstanding. The Holland trip was our most challenging because of the natur
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Recenzie produktov
Whether a couple group of friends or family the places visited - Utrecht, Gouda, the Hague were delightful.
We know this boat well and the configuration fits our needs perfectly. It is, however an old boat with a minimum of luxuries. We enjoyed it but might not suit all.
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TS
Takashi Saida
5 years ago
Dátum zakúpenia: 24/08/2018
Čo povedal/-a Takashi Saida o spoločnosti Le Boat:
メンテナンスが行き届いており、清潔な船を、魅力的な場所で借りられて、満足です。
Recenzie produktov
カナダのすばらしい大自然へのアクセスに良好なよい町だった。
新品ですばらしい船だった。家内も大満足とのことだった。
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Dôveryhodný zákazník
5 years ago
Dátum zakúpenia: 18/08/2018
Batteries did not work properly from the very beginning. The bimini was broken and it was not replaced. The boat was evidently ill treated by previous users.
Recenzie produktov
The boat was not in perfect conditions however we enjoyed the family trip and it is going to be unforgettable.
I explained it in the previous fields
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JJ
John Jimison
6 years ago
Dátum zakúpenia: 25/08/2018
Čo povedal/-a John Jimison o spoločnosti Le Boat:
The staff people we dealt with were friendly and helpful, but were too busy both on our departure and return to give us much time. We were given an older boat that had electrical issues requiring a s
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Heather Whiting
Le Boat
5 years ago
Many thanks for providing your comments following your recent cruise. We are glad that you feel you had a great trip but we are sorry to read that some aspects of your cruise did not meet your expectations. Your comments have been forwarded to our operations team for their actions. Thank you again for your feedback. We always take feedback on board as it is the best way to ensure we are delivering an excellent service to our customers.
Recenzie produktov
The Canal du Midi deserves its fame for its beauty and historical significance, and cruising it by boat is clearly the best way to appreciate it.
The Magnifique we rented was clearly an older boat with many signs of age. That would have been all right if it had not also had electrical problems, requiring a half-day delay to await a repair pers
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0
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RS
Rich Siegel
6 years ago
Dátum zakúpenia: 25/08/2018
Čo povedal/-a Rich Siegel o spoločnosti Le Boat:
Fast and friendly check out and check in. Very helpful in getting an electric ice cooler.
Recenzie produktov
Only thing better would be to have a one way rental and screens on the door and wheel house hatches.
Only thing better would be a one-way rental and screens on the back door and wheelhouse windows.
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HR
Hugh Reeves
6 years ago
Dátum zakúpenia: 25/08/2018
Čo povedal/-a Hugh Reeves o spoločnosti Le Boat:
Everything worked as advised, no problems with the boat or navigation.
Recenzie produktov
Plenty of interesting places to visit and excellent marinas everywhere.
Great value for the money. See parts of France missed by most tourists.
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AS
Alex Strizhev
6 years ago
Dátum zakúpenia: 17/08/2018
Čo povedal/-a Alex Strizhev o spoločnosti Le Boat:
Personnel was very helpful. This was our first canal boating experience and naturally we had lots of questions. All were patiently answered.
Heather Whiting
Le Boat
5 years ago
Thank you for your feedback. We have forwarded it to the base so that they have heard your kind words. We are happy you enjoyed your experience and look forward to you cruising with Le Boat again sometime in the future.
Recenzie produktov
Service is great, boat can be improved.
Beds are too firm. We frequently charter sailboats around the world and do know that beds will not be as comfortable as at home, but on Horizon beds are definitely can be improved.
Another big complai
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.