Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

ManxFerries Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/manxferries | Feefo

Zobrazujú sa všetky recenzie v počte 388

Paul

Frome

8 years ago

Dátum zakúpenia: 05/05/2016

Čo povedal/-a Paul o spoločnosti ManxFerries:

User friendly website.

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David

Leeds

8 years ago

Dátum zakúpenia: 06/05/2016

Čo povedal/-a David o spoločnosti ManxFerries:

I was disappointed to have to pay an extra £20 per person (4 passengers + car) just to change the date of my return trip from Heysham to Douglas

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Shannon

Cheshire

8 years ago

Dátum zakúpenia: 06/05/2016

Čo povedal/-a Shannon o spoločnosti ManxFerries:

Quick, easy booking. Sameday travel. The staff on board are very helpful. Overall 10/10

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Dôveryhodný zákazník

8 years ago

Dátum zakúpenia: 05/05/2016

Used the site to book a few days on the Isle of Man. Overall, I was very happy with the service. Especially from an employee named Jordan who helped me along the way with hotels and such.

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Tim

8 years ago

Dátum zakúpenia: 11/04/2016

Čo povedal/-a Tim o spoločnosti ManxFerries:

Not quite sure whether we needed to book the seats or lounge - bit confusing what it looks like and what you get!

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MRS Rosalynthompstone

Banbury, Oxon

8 years ago

Dátum zakúpenia: 04/05/2016

Čo povedal/-a MRS Rosalynthompstone o spoločnosti ManxFerries:

Excellent, first class

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Vicky

8 years ago

Dátum zakúpenia: 14/04/2016

Čo povedal/-a Vicky o spoločnosti ManxFerries:

Web site not clear regarding the use of Car derived vans, arrived at port only to be told that we would need to pay a further £520.00, on top of the £265 already paid, because the vehicle was classed

...

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Darrel Tinnion

ManxFerries

8 years ago

Hi Martyn, thanks for your time today. As discussed, I've spoken with the ferry operator and they've agreed to refund the full amount.

Apologies for the inconvenience caused, I agree the website was not clear and we have since acted on your feedback and made the requested improvement. We've added vans/commercial vehicles to the drop down menu and when this option is selected, a pop up will appear asking customers to call us. This will prevent the same situation occurring in the future.

Thanks again for your valuable feedback and apologies again for the inconvenience you were caused.

Regards

Darrel Tinnion

Group Operations Manager

Manxferries

Vicky

8 years ago

Hi Darrel, thank you very much for taking the time to contact me to discuss my issues regarding my recent booking. Your actions have restored my faith in the company and have shown me that Manxferries do care about their customers. I would certainly consider using the service again. Once again Darrel thank you very much for your help with this, it is greatly appreciated.

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Hania

Canada

8 years ago

Dátum zakúpenia: 04/05/2016

Čo povedal/-a Hania o spoločnosti ManxFerries:

I was able to book with no hiccups... sometimes websites are not user friendly... your website worked well Thank you

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Darren

Wellingborough, Northamptonshire

8 years ago

Dátum zakúpenia: 07/04/2016

Čo povedal/-a Darren o spoločnosti ManxFerries:

Our trip was very pleasant on board the sea cat, extremely clean and tidy around all the main decks, staff were pleasant and helpful which made my trip more enjoyable being disabled, the toilets were

...

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Ralph

IOM

8 years ago

Dátum zakúpenia: 03/05/2016

Čo povedal/-a Ralph o spoločnosti ManxFerries:

Couldn't book via website so I had to ring them! Ship developed an engine fault just after just being serviced!

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Nedostali ste pozvánku zanechať recenziu?

O spoločnosti ManxFerries

Book your ferry tickets online to and from the Isle of Man to the ports of Douglas, Heysham, Liverpool, Belfast, Dublin, Birkenhead and Larne with Manx Ferries.

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01624 654654

14 Athol Street, Douglas, Isle of Man, IM1 1JA, Isle of Man

Prečo veriť recenziám Feefo?