Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Audenza Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/miafleur | Feefo

Zobrazujú sa všetky recenzie v počte 2,124

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 17/02/2021

Excelkent service. Well packaged and great quality.

Sarah

Audenza

3 years ago

Hi, Thank you so much for letting us know. This is great to hear!

Recenzie produktov

Antonia James

3 years ago

Dátum zakúpenia: 17/02/2021

Čo povedal/-a Antonia James o spoločnosti Audenza:

Service was slow. Having made communication through emails initially, my fast response to their email was met by silence, until I managed to get them back again the following day!

Sarah

Audenza

3 years ago

Hi Antonia, Thanks so much for your feedback. I’m really sorry to hear that you feel our response time wasn’t quick enough on this occasion. We’re a small family run business and our customer team work standard office hours and we respond to all customer queries within 24 working hours. I have looked into this for you and can see that our replies to you were still within our 24hrs response time, though we were usually much quicker than this. Once again, my sincerest apologies if this didn’t meet your expectations, but hopefully this goes some way to explain. If you have any further queries, please do not hesitate to get in touch with us, we’re always happy to assist. Kind Regards, Sarah

Recenzie produktov

The item came in a small plastic pot, with very obviously a plastic trailing small plant. I have seen a very similar item on the Internet for £8.00 which is a lot nearer what it's actually worth. I wo

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Sarah

Audenza

3 years ago

Hi Antonia, Thank you so much for your feedback, though I’m am very sorry to hear you were disappointed with your item. We clearly state in our product description and photos that the product comes in a plastic pot: ‘The faux trailing Spanish moss comes in a black plastic pot (decorative gold pot not included).’ I’m sorry if you missed this, however. Though we do offer a 30 day returns policy, so you always have the option to return the faux plant instead if you may prefer to. I can see that you haven't contacted us about this directly about your disappointment with the item, so I will drop you an email now about this. Thanks again for your feedback and I look forward to speaking to you soon. Kind regards, Sarah

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 17/02/2021

I love my lizard king. He was very carefully packed, very quickly despatched. I was sent updates about delivery and then a 1-hour slot on the day, which was really useful.

Sarah

Audenza

3 years ago

Thank you so much for your glowing review! We're so pleased to hear how happy you are :-)

Recenzie produktov

Gerry Hartin

3 years ago

Dátum zakúpenia: 16/02/2021

Čo povedal/-a Gerry Hartin o spoločnosti Audenza:

All good. Arrived within a couple of days. Packed in recycled packaging. Product as per the picture on the website.

Sarah

Audenza

3 years ago

Hi Gerry, Thanks so much for letting us know - this is great to hear! Also, we are continually trying to reduce our impact on the environment, so thank you for the positive feedback regarding our recycled packaging :-)

Recenzie produktov

Ian Lashford

3 years ago

Dátum zakúpenia: 16/02/2021

Čo povedal/-a Ian Lashford o spoločnosti Audenza:

Excellent unique pieces .Superb communication and fast delivery .very fair prices

Sarah

Audenza

3 years ago

Hi Ian, thank you so much for your glowing review! It makes our day to read feedback like this and we really appreciate you taking the time to leave a review. Thanks again! :-)

Recenzie produktov

Julie Machin

3 years ago

Dátum zakúpenia: 16/02/2021

Čo povedal/-a Julie Machin o spoločnosti Audenza:

Very clear website and good feedback and communication about the order and delivery

Sarah

Audenza

3 years ago

Thank you for your wonderful feedback, Julie - we love reading comments like this! :-)

Recenzie produktov

Victoria Anderson

3 years ago

Dátum zakúpenia: 11/02/2021

Čo povedal/-a Victoria Anderson o spoločnosti Audenza:

Perfect addition to my home and absolutely love the post card it came packaged with. This is now in a frame in my dressing room!

Sarah

Audenza

3 years ago

Thanks for the feedback on our postcards, Victoria! We add these to orders to provide an extra touch and is our way of showing that we really appreciate every customer that chooses to shop with us. It makes our day to hear that you liked it so much that it's now framed in your home :-)

Recenzie produktov

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 11/02/2021

They are beautiful! Can't wait for an opportunity to show them off to friends and family. Lovely design and colours. Fast delivery.

Sarah

Audenza

3 years ago

Thanks for letting us know how much you love your item, it means a lot to us! Hopefully the current situation will slowly start to improve and you will get the opportunity to show your fab glasses to your friends and family. In the meantime, take care and stay safe :-)

Recenzie produktov

Rachael Spence

Enniskillen

3 years ago

Dátum zakúpenia: 15/02/2021

Čo povedal/-a Rachael Spence o spoločnosti Audenza:

Excellent!

Sarah

Audenza

3 years ago

Thank you for your wonderful feedback, Rachael - we love reading comments like this! :-)

Recenzie produktov

Craig Routledge

Worcester

3 years ago

Dátum zakúpenia: 12/02/2021

Čo povedal/-a Craig Routledge o spoločnosti Audenza:

Very easy to view & order, very rapid service

Sarah

Audenza

3 years ago

Hi Craig, Thanks so much for letting us know. This is great to hear!

Recenzie produktov

Nedostali ste pozvánku zanechať recenziu?

O spoločnosti Audenza

Audenza is an award winning online homeware boutique; created to add edge, style and interest to the homes of interesting people. Selling a fabulously quirky selection of homewares which ooze character and scream fearless style. Think iconic, bold and statement furniture, accented with eclectic, unique and ever so slightly eccentric home accessories. Life’s too short to live in a beige box. It’s time to unleash the colour, release the kitsch and surround ourselves with pieces we love. It’s time to create homes that are as beautiful and unique as we are. We hear you. We are Audenza, ‘The ones who dare’.

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0116 2986393

The Potato Store, Knighton Junction Lane, Leicester, Leicestershire, LE2 6AR, United Kingdom

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Audenza

Copper Balancing Glass Tumblers | Set of 4Very pleased that the glasses were such god quality.Ďalšie recenzie tohto produktu (11)Prezrieť internetové stránky o produkte

Faux Potted Trailing Spanish MossThe item came in a small plastic pot, with very obviously a plastic trailing small plant. I have seen a very similar item on the Internet for £8.00 wh...Ďalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkte

King of the Lizards Four Candle CentrepieceThis item makes me laugh. Well made and more substantial than I expected.Ďalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkte

Emerald Green Glass Candle HolderĎalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkte

Fitzgerald Deco MirrorFantastic piece beaut madeĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Copper Balancing Glass Tumblers | Set of 4Ďalšie recenzie tohto produktu (11)Prezrieť internetové stránky o produkte

Gold 'Rock On!' HandPerfect addition to my home, love it and great qualityĎalšie recenzie tohto produktu (94)Prezrieť internetové stránky o produkte

Pink Martini Gin Glasses | Set of 4Beautiful design and looking forward to being able to use them.Ďalšie recenzie tohto produktu (78)Prezrieť internetové stránky o produkte

Gold 'Rock On!' HandSo cool 😎 would love more in this rangeĎalšie recenzie tohto produktu (94)Prezrieť internetové stránky o produkte

Gold Octopus Four Candle CentrepieceLove the products this company sells! Suddenly unusual and great quality!Ďalšie recenzie tohto produktu (32)Prezrieť internetové stránky o produkte

Fabulous Faux Gold Palm TreeStunning products! Will buy again!Ďalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkte

Brass Birds Leg Side Table with Glass TopExcellent quality - and easy to assembleĎalšie recenzie tohto produktu (11)Prezrieť internetové stránky o produkte

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?