Recenzie na Natural Spa Factory

Thank you for the feedback on our Fig and Vanilla Body Wash & Body Lotion. Great to hear you will be ordering more items as gifs as well.

Thank you for the lovely review and we are pleased to hear you are enjoying the scent of our Fig & Vanilla hand wash.

So pleased to hear you are enjoying our Fig & Vanilla Body Wash & Body Lotion and that you found the ordering process simple and quick.

Its always great to hear people love our candles as much as we do. Enjoy them and thank you for leaving us a review.

Great to hear you like our 5Lt Fig & Vanilla Shampoo and conditioner refill's. We do sell the pump as a separate item, so please let me know if you would like to order one.

Thank you for your review and I am sorry to hear that it is not cost effective for you to receive our product in Ireland. Since Brexit UK vat is no longer applied to EU orders, however it is the responsibility of the courier to collect import tax, which unfortunately we can not calculate at the point of sale. Please see the section below from our Delivery Policy on our Web Site. Please note that since 01/01/2021, EU customer orders are subject to local import taxes at the point of delivery. Couriers are currently responsible for contacting the customer and arranging the payment of any taxes and customs charges.

Good afternoon, Thank you for bringing to our attention the issue you had with your recent delivery. I have called and left a message for you to please give me a call back, so we can quickly resolve the issue for you.

Thank you for your feedback Robert, and sorry to hear you did not realise that you had subscribed to monthly deliveries. We did look into this for you, and cancelled the subscription after you let us know it was not something you required. This is not an automatic subscription when you place an order, there are two drop down options that need to be clicked before you subscribe. We appreciate you bringing this to our attention, and will look into this to make sure it is clear and not misleading for future customers.

Thanks for the review, so glad you love the product and enjoy the free sample!