The service was excellent. Intially we didn't get the thermometer but contacted ProQ and the missing item was dispatched on the day.
Recenzie produktov
Just used one flavour so far but pleased with results.
Nice sturdy bit of equipment, well worth buying. It produced lovely burgers.
Very good!
Very pleased, it is now an essential part of the setup.
Very surprised how quickly the charcoal ignites and get to temperature.
We are very pleased with our choice. We took the Frontier BBQ camping in Norfolk and used its felxibilty to take just the top and bottom to create a sphere, saving space in our trailer. The "roast ch
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JL
James Lucas
16 days ago
Dátum zakúpenia: 05/08/2024
Čo povedal/-a James Lucas o spoločnosti ProQ Barbecues & Smokers:
Awesome customer service, after parts on the first one were damaged there was no hesitation in sending an entire replacement smoker
Cez
ProQ Barbecues & Smokers
15 days ago
Thank you for your awesome review, we really appreciate it! We're happy we could make it right for you. Enjoy your new smoker!
Recenzie produktov
Good quality, looks great
Great quality smoker, having bought the large one I didn’t quite prepare for how large it really is! Sounds silly really… takes a fair amount of charcoal to heat the big smoker but the results have b
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Cez
ProQ Barbecues & Smokers
15 days ago
Thanks so much for the feedback! The ProQ Excel is definitely a beast when it comes to size, but we're stoked to hear it's delivering those top-notch results. Feel free to reach out if you need anything else - happy smoking!
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James Lock
Broughton Northamptonshire
16 days ago
Dátum zakúpenia: 18/08/2024
Čo povedal/-a James Lock o spoločnosti ProQ Barbecues & Smokers:
Excellent as always
Recenzie produktov
What a well deigned bit of kit, very well made and space saving for storage. Air flow and space to cook is a good size. Grill top gauge is nice a thick too, and easy for clean.
This is the the Pro Q
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Claire Slattery
Solihull
22 days ago
Dátum zakúpenia: 30/07/2024
Čo povedal/-a Claire Slattery o spoločnosti ProQ Barbecues & Smokers:
Excellent service and perfect customer service advice given
Cez
ProQ Barbecues & Smokers
20 days ago
Thank you so much for your kind words! We're pleased to hear you enjoyed the smoke and flavour, and that our team could help you. Looking forward to serving you again!
Recenzie produktov
Top notch cold smoking wood dust, that gives fantastic flavour to your food.
Cez
ProQ Barbecues & Smokers
20 days ago
Thanks for the awesome feedback! We're delighted you're enjoying the flavour from our cold smoking wood dust. Happy smoking!
Excellent products and company to deal with. First class cold smoking wood dust that gives a fantastic flavour to your food.
Cez
ProQ Barbecues & Smokers
20 days ago
Thanks so much for your feedback, we really appreciate it! We're happy to hear you're enjoying our cold smoking wood dust. It's great to know it's adding that fantastic flavour to your food. If you ever need anything else, we're here for you!
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Peter Chennell
Wimborne
1 month ago
Dátum zakúpenia: 05/08/2024
Čo povedal/-a Peter Chennell o spoločnosti ProQ Barbecues & Smokers:
Outstanding. The team went to great lengths to resolve an issue, which was done to my entire satisfaction, and pleasure. They 'went the extra mile'.
Cez
ProQ Barbecues & Smokers
29 days ago
Thank you so much for your kind words - it means a lot to us that we could resolve the issue to your satisfaction. We're always here to go above and beyond for our customers! If you ever need help, feel free to reach out. Thanks again!
Recenzie produktov
Great dust producing a very tasty cold-smoked fish.
Cez
ProQ Barbecues & Smokers
29 days ago
Thank you for your feedback! We're pleased to hear our smoking wood dust helped you create some delicious cold smoked fish. Enjoy your future smoking sessions!
A very tasty result came from using this mix. The quantity is just right, and although it is possible to make one’s own cure having these packets are very handy for the occasional making of Gravadlax.
Cez
ProQ Barbecues & Smokers
29 days ago
Thanks for the great feedback! We're delighted to hear that you enjoyed using our salmon cure mix and found it convenient. Gravadlax is a classic, and we're pleased our mix made the process easier for you and tasty!
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SD
Susan Deeble
Lincoln
1 month ago
Dátum zakúpenia: 22/07/2024
Čo povedal/-a Susan Deeble o spoločnosti ProQ Barbecues & Smokers:
Good service
Recenzie produktov
Beautiful design, easy to assemble and clean and takes very little storage space, perfect bbq
Cez
ProQ Barbecues & Smokers
1 month ago
Thanks so much for your feedback! We’re delighted to hear you love the design and find it easy to use. Enjoy your BBQs!
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peter wilson
Bingley, W.Yorks
1 month ago
Dátum zakúpenia: 17/07/2024
Čo povedal/-a peter wilson o spoločnosti ProQ Barbecues & Smokers:
Spot on delivery
Recenzie produktov
Excellent burner nice and slow keeping the smoker at the correct temperature fir several hours.
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CM
Christopher Montgomery
1 month ago
Dátum zakúpenia: 16/07/2024
Čo povedal/-a Christopher Montgomery o spoločnosti ProQ Barbecues & Smokers:
Amazing
Recenzie produktov
Great
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GT
Giuliana Torpiano
Glasgow
1 month ago
Dátum zakúpenia: 08/07/2024
Čo povedal/-a Giuliana Torpiano o spoločnosti ProQ Barbecues & Smokers:
Quick responses but not the result we hoped for. Processed refund quickly.
Cez
ProQ Barbecues & Smokers
1 month ago
Thank you for your feedback! We're sorry we didn’t meet your expectations this time, we’ll take your feedback on board and ensure we improve from it.
Recenzie produktov
Unfortunately did not come with the right parts and had to be sent back as the factory could not provide the right part quickly.
Good customer service but unfortunately faulty product and not as good
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Cez
ProQ Barbecues & Smokers
1 month ago
Thank you for taking the time to share your feedback with us, we're really sorry we had some issues replacing the correct parts for your smoker promptly and for the inconvenience it caused you, we’ve identified the issue and are working to ensure the correct parts are available in future. Feel free to reach out if we can do anything more to help you.
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Dôveryhodný zákazník
1 month ago
Dátum zakúpenia: 19/07/2024
Very good. Part of order was misplaced. I emailed and got a swift response and remaing order has now been delivered.
Cez
ProQ Barbecues & Smokers
1 month ago
Thanks for your feedback! We’re glad we could quickly sort out the issue and get the rest of your order to you. If you need anything else, feel free to reach out!
Recenzie produktov
Long lasting burn and clean to use.
Cez
ProQ Barbecues & Smokers
1 month ago
Thanks for the feedback! Pleased to hear you're enjoying the long-lasting burn and clean use of our briquettes. Let us know if you need anything else!
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.