Čo povedal/-a Janet Mccollough o spoločnosti Road Scholar:
The website is not user friendly. It is extremely slow and most of the time I cannot access the information I need on my account. I got an email saying my flight itinerary was ready. I followed the di
...
Prečítať všetko
Rachel
Road Scholar
5 years ago
Hi Janet, we will be in touch with you soon regarding accessing your account by phone. Best, Your Friends at Road Scholar
JM
Janet Mccollough
5 years ago
I was able to access what I needed on a different computer. However, it still was slow.
It was easy to do. The website was easy to navigate, everything worked the way it was supposed to work, and I was able to complete my registration in a short amount of time.
Hello, we are sorry that plans fell through for each trip you planned to take with us. We hope we can see you on an adventure sometime in the future. Best, Your Friends at Road Scholar
Čo povedal/-a Anda Staab o spoločnosti Road Scholar:
Love Road Scholar. Hate the website. Very difficult to navigate. If you click on a trip, you can't get back to search results. You have to start all over and do a new search each time. Sometimes I get
...
Prečítať všetko
Rachel
Road Scholar
5 years ago
Hi Anda, thank you for your review. We'd love to have a conversation with you and walk you through the process of doing an online search with our website. Feel free to call us at 877-426-8056 during business hours Monday - Friday, 8am - 9pm (EST). Best, Your Friends at Road Scholar
AS
Anda Staab
5 years ago
I don't think I need a "walkthrough". I would expect your website to be user friendly and work as well as other websites. I have been on several Road Scholar trips and the difficulty with your website was a topic that came up often among my fellow travelers.
Rachel
Road Scholar
5 years ago
Thank you for your reply. We understand that there are many elements to our website that are not all easy to follow for someone who is not completely familiar with the layout. We ask for your patience as we work to make it better and more user friendly. Best, Your Friends at Road Scholar
AS
Anda Staab
5 years ago
Thank you! We faithful road scholars appreciate your efforts to improve the web site. The trips are great and need no improvement.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.