The place is unorganised and the staff seem to ignore you. The staff I did speak to where very rude.
Shirley Aquatics (1984) Ltd
Shirley Aquatics (1984) Ltd
9 years ago
Thank you for your feedback, and I am sorry you had this experience. We have not had any complaints about our reptile section, and I feel that our web system was to blame. With click and collect, you should have received an email notification to let you know whether the item was available for collection or not. This was not the case and is being rectified at the moment. The reptile department weren’t expecting your visit (which would account for the appearance of lack of organisation) We are also removing the brown crickets from our website for the time being until we can improve the supply chain, and ensure stocking levels which meet customer demand. We would welcome any further constructive comments and please feel free to talk to Carron on your next visit.
Richard Cook
Managing Director
Recenzie produktov
Didnt have the standard brown crickets. I had to choose another box. The reptile staff lady was very rude about it
Didnt have the standard brown crickets. I had to choose another box. The reptile staff lady was very rude about it
0
Sprístupniť
Dôveryhodný zákazník
9 years ago
Dátum zakúpenia: 31/01/2015
good delivery and package-
Shirley Aquatics (1984) Ltd
Shirley Aquatics (1984) Ltd
9 years ago
We really appreciate you taking the time to right a review on Shirley Aquatics and the 1kg frozen bloodworm. We have used BCUK now for many years and all of their frozen food has kept our fish and our customers happy. Thanks again and we look forward to hearing from you again soon.
Richard Cook
Managing Director
Recenzie produktov
good amount of bloodworm unlike some -very little bulk-up with water.good value
0
Sprístupniť
Dôveryhodný zákazník
9 years ago
Dátum zakúpenia: 11/04/2015
Extremely good service kept informed regarding delivery
Shirley Aquatics (1984) Ltd
Shirley Aquatics (1984) Ltd
9 years ago
Thank you so much for righting a review on Shirley Aquatics. I know you can often get bombarded with these things, so I just wanted to drop you a message to let you know its really appreciated.
Richard Cook
Managing Director
Recenzie produktov
0
Sprístupniť
Dôveryhodný zákazník
9 years ago
Dátum zakúpenia: 08/04/2015
Excellent
Recenzie produktov
0
Sprístupniť
Dôveryhodný zákazník
9 years ago
Dátum zakúpenia: 24/01/2015
1st class
Recenzie produktov
great food and good price
0
Sprístupniť
Dôveryhodný zákazník
9 years ago
Dátum zakúpenia: 02/02/2015
Easy to use website, good ordering method. Quick delivery too.
Shirley Aquatics (1984) Ltd
Shirley Aquatics (1984) Ltd
9 years ago
Thank you for your glowing review! We love the apple tanks too, they are so unique, our general manager has one in his office. Thanks from all at Shirley Aquatics and hopefully all your friends will be ordering one soon as well!!
Richard Cook
Managing Director
Recenzie produktov
I love my aquarium, so does everybody else who sees it.
0
Sprístupniť
Dôveryhodný zákazník
9 years ago
Dátum zakúpenia: 17/01/2015
Excellent service,have used a few times,never had any hassle.
Recenzie produktov
Very good product,I use on low energy tanks,plants never looked so good.
0
Sprístupniť
Dôveryhodný zákazník
9 years ago
Dátum zakúpenia: 21/01/2015
Super quick dispatch and delivery. Thank you.
Recenzie produktov
0
Sprístupniť
Dôveryhodný zákazník
9 years ago
Dátum zakúpenia: 25/02/2015
Excellent, hassle free service. Never had a problem, outstanding prices as well. +++++++
Shirley Aquatics (1984) Ltd
Shirley Aquatics (1984) Ltd
9 years ago
I just wanted to drop you a quick note to say thank you for your glowing review of shirley aquatics. Its really important to us, the frozen bloodworm 1kg is one of our best sellers, we have used BCUK for many years because of their superior quality, the low price is handy as well! We look forwrad to hearing from you when your stingray has munched through the whole pack!
Richard Cook
Managing Director
Recenzie produktov
Stingray loves it! Arrives frozen thanks to speedy delivery. No complaints!
0
Sprístupniť
Dôveryhodný zákazník
9 years ago
Dátum zakúpenia: 25/03/2015
Will use this service again.
Recenzie produktov
The fish appear to be very satisfied with the product
Shirley Aquatics is a name you can rely on. For more than 70 years, we have been helping people achieve their fishkeeping and reptile goals. We support our customers in every aspect of fishkeeping, whether it’s a marine tank, goldifsh starter kit, koi pond or tropical aquarium. We offer every product you could possibly need to keep your scaley pets happy
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Shirley Aquatics is a name you can rely on. For more than 70 years, we have been helping people achieve their fishkeeping and reptile goals. We support our customers in every aspect of fishkeeping, whether it’s a marine tank, goldifsh starter kit, koi pond or tropical aquarium. We offer every product you could possibly need to keep your scaley pets happy