Thank you for taking the time to provide us with your feedback regarding your recent stay at our villa. We appreciate your positive comments about Marco and Marina, our hosts, and their prompt responsiveness to your queries. We strive to provide excellent customer service, and we're glad to hear that they met your expectations.
We're also pleased to know that the villa lived up to its description as a basic yet comfortable accommodation. We understand that different guests have varying preferences when it comes to mattress firmness, and we appreciate your feedback on the beds. We will take this into consideration to ensure that we can cater to a wider range of preferences in the future.
Regarding the road leading up to the villa, we apologize if its tight and bumpy nature caught you by surprise. We appreciate your suggestion to mention this detail in the description, and we will make sure to update our listing accordingly. While it may pose a slight challenge, we're glad to hear that you found it manageable to drive up and down. We value transparency and want our guests to be well-informed before their arrival.
Lastly, we're thrilled to know that you enjoyed the stunning views of Mount Etna and the sea from the villa. The beauty of the surroundings is truly captivating, and we're glad you had the opportunity to appreciate them.
Thank you once again for your feedback, as it helps us improve our services and provide a better experience for our guests. We hope to have the chance to welcome you back in the future and provide you with an even more enjoyable stay. If you have any further questions or concerns, please feel free to reach out to us.