Thank you for your feedback about our service. We value customer reviews as they help us improve.
We apologize for the inconvenience caused by the unavailability of Oloyin Beans. You were informed about this, and you opted to wait until we received new stock. Meanwhile, we attempted to deliver the Garri twice: the first time, it was refused, and on the second attempt, no one was available to receive it.
On Wednesday, April 17, 2024, you requested a cancellation and a refund due to the unsuccessful deliveries. We processed your refund on the same day, and it was forwarded to your account on Thursday, April 18, 2024.
Please check your account to confirm that the refund has been processed. If you have any questions or need further assistance, do not hesitate to reply to our email earlier sent to you.
Thank you for your patience and understanding.
Best regards,
Ades Online Team
AB