Hi there
Thank you for your feedback.
We really do appreciate hearing the good and the bad, as this is the only way we know the areas we need to improve on.
For future orders, and should time allow, we will be more than happy to assist you with Samples. Alternatively, we do have a few showrooms which you can vist.
We will most certainly take into consideration what you have said and use this to better our work flow going forward.
Have great day and hope to hear from you soon,
All the best
Gabi Morelli