Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

My Cruises Omdömen

https://www.mycruises.com.au

My Cruises Reviews from all our customers. Learn more about MyCruises here!

Tjänst

omdömen under det senaste året

Visar alla 1,895 omdömen

Betrodd kund

4 years ago

Köpdatum: 08/09/2019

I recently contacted Antony at My Cruises to enquire about upgrading an existing booking. It was absolutely no problem for Antony to organise & within 24 hrs Antony had sent me my updated details out

...

Läs alla

Se fullständigt kundomdöme

Heather Lear

Tyalgum Creek NSW

4 years ago

Köpdatum: 28/06/2019

Vad Heather Lear sa om My Cruises:

l thought that their service was spot on

Se fullständigt kundomdöme

Sally Keane

4 years ago

Köpdatum: 18/11/2019

Vad Sally Keane sa om My Cruises:

Very easy to use and staff very helpful

Se fullständigt kundomdöme

Dawn Giffin

4 years ago

Köpdatum: 31/10/2019

Vad Dawn Giffin sa om My Cruises:

It was a little complicated due to how busy consultants were

Charlene

My Cruises

4 years ago

Hi there, Thank you for your feedback and for booking with My Cruises. We understand that communication is paramount and apologise for the level of assistance you have received. We have taken your feedback into account and passed this on to the relevant departments to improve our training and processes. If you would like to discuss anything further please let us know and we will be in contact again soon. Kind regards, My Cruises

Se fullständigt kundomdöme

Jennifer Ferraz

4 years ago

Köpdatum: 30/07/2019

Vad Jennifer Ferraz sa om My Cruises:

Not user friendly

Charlene

My Cruises

4 years ago

Hello there, Thank you so much for your response and we hope you will have a great cruise experience with us. Can you please give us more information about your feedback so that we can improve our service in any aspect that you find not user-friendly? We'll be glad to take your suggestion or feedback into account as we aim to provide the best and hassle-free holiday to our customers. We look forward to hearing more from you. Kind regards, My Cruises.

Se fullständigt kundomdöme

Betrodd kund

4 years ago

Köpdatum: 30/10/2019

Very quick in contacting me via email. Answered all queries to my satisfaction.

Se fullständigt kundomdöme

Hans Singer

Mt Eliza

4 years ago

Köpdatum: 20/09/2019

Vad Hans Singer sa om My Cruises:

The service was good, very happy with it. Only criticism I could think of is that the website should have been separately and much stronger highlighted than it was in the terms and conditions. Its by

...

Läs alla

Se fullständigt kundomdöme

Janice Griffin

4 years ago

Köpdatum: 19/11/2019

Vad Janice Griffin sa om My Cruises:

Bright and friendly. Knew the answers before I asked the questions.

Se fullständigt kundomdöme

Betrodd kund

4 years ago

Köpdatum: 20/10/2019

The representative was very helpful and provided us with all the information we needed to prepare for the cruise and what was required. I must admit i had some concerns about using a third party agenc

...

Läs alla

Se fullständigt kundomdöme

Betrodd kund

4 years ago

Köpdatum: 08/10/2019

Explained everything , answered all questions and when said they would send further info they did promptly.

Se fullständigt kundomdöme

Har du inte fått något erbjudande om att lämna omdöme?

Om My Cruises

My Cruises is a unique Australian owned company whose aim is to make cruising less confusing. Offering a hand-picked selection of the best cruises and packaging them together with flights, transfers and added bonuses such as pre-cruise city breaks to create unbeatable value cruise holidays. Customer experience is our number one priority, and we ask every customer for a My Cruises review so we can constantly improve our customer service. My Cruises testimonials are consistently positive and our happy customers love the service they receive.

Läs alla

0200000000

Suite 127a, Level 1,, Oasis Centre Victoria Ave, Broadbeach, Queensland, 4218, Australia

Varför lita på Feefo-omdömen?

Lär dig mer om Feefo