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Omdömen för My Cruises | Kundtjänstomdömen för https://www.feefo.com/reviews/mycruises | Feefo

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Robert Clout

caves beach nsw

7 years ago

Köpdatum: 12/12/2016

Vad Robert Clout sa om My Cruises:

Maria was very helpful and pleasant. She made the whole booking experience easy and fun.

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Betrodd kund

7 years ago

Köpdatum: 05/01/2017

So far everything is moving smoothly our agent has been very helpful and quick with responses so here's to a happy holiday in May

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Irene Swain

7 years ago

Köpdatum: 05/12/2016

Vad Irene Swain sa om My Cruises:

Although staff were friendly did wonder if money paid so early in contract would mean that we got to go on cruise as paperwork not available until three weeks before we go on our holiday - this is a b

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Glyn Griffiths

Brisbane

7 years ago

Köpdatum: 14/12/2016

Vad Glyn Griffiths sa om My Cruises:

Quite honestly I can't remember that much about it. I think that I enquired about a post that I saw on Facebook about Blue Lagoon Cruises. My questions were answered and a booking made. Simple as that

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Colin Edwards

7 years ago

Köpdatum: 05/12/2016

Vad Colin Edwards sa om My Cruises:

I thought that it was 'a big con', in that I was not given truthful responses to my requests for additional information. For example I was told all through the negotiation processes that the flight wa

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Kelsey B

My Cruises

7 years ago

Dear Colin, thank you for taking the time to send this feedback. I'm sorry that you didn't have a positive experience booking with My Cruises. I have been in contact with the relevant department to investigate what occurred during your quotation and booking process and will ensure that more training can be provided to improve our procedures. If you would like to discuss this further with our My Cruises team, please let us know the best number to reach you and a time that would suit. Kind Regards, Kelsey

Colin Edwards

7 years ago

Hi Kelsey, Yes my wife, Gail, and I would like to discuss this matter further with a team member. Gail's mobile number is 0413302333 and anytime would suit. Regards. Colin and Gail Edwards

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Betrodd kund

7 years ago

Köpdatum: 24/12/2016

Aimee was very knowledgeable, friendly and helpful with all my questions about booking a cruise around the Hawaiian Islands. Customer satisfaction 100%

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Nigel Ellis

7 years ago

Köpdatum: 14/12/2016

Vad Nigel Ellis sa om My Cruises:

Helpful, pleasant service that addressed all our queries/issues. The package deal seemed very good value and was what we were looking for by way of a cruise (particularly not having to travel to the o

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JAQUELINE SMITH

7 years ago

Köpdatum: 20/12/2016

Vad JAQUELINE SMITH sa om My Cruises:

great service as usual, Rhian as usual was as efficient as ever & a sheer delight to deal with.would recommend My Cruises in a heart beat.Thank you

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ASHLEY SMITH

7 years ago

Köpdatum: 22/12/2016

Vad ASHLEY SMITH sa om My Cruises:

Great Price & Friendly Service, have booked a number of trips throught this company and have never had any issues. Thanks Rhian

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Betrodd kund

7 years ago

Köpdatum: 23/12/2016

We dealt with Kelly, she gave us heaps of information, and was patient whilst answering questions, I will use my cruise again

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Om My Cruises

My Cruises is a unique Australian owned company whose aim is to make cruising less confusing. Offering a hand-picked selection of the best cruises and packaging them together with flights, transfers and added bonuses such as pre-cruise city breaks to create unbeatable value cruise holidays. Customer experience is our number one priority, and we ask every customer for a My Cruises review so we can constantly improve our customer service. My Cruises testimonials are consistently positive and our happy customers love the service they receive.

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Suite 127a, Level 1,, Oasis Centre Victoria Ave, Broadbeach, Queensland, 4218, Australia

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