My Cruises Omdömen

Hello Sharon, Thank you so much for sharing your feedback and we sincerely apologise for the level of service you received. We are saddened to hear that you felt that way as it is not in keeping with our company values. We passed your feedback to our Cruise Manager and they have advised that they have been in touch with you regarding your flight allotments and we are glad to hear that everything was sorted out in the end. We will also take your feedback into account to ensure that our services and process are improved for a more seamless booking experience in the future. We hope our services thus far have been positive and you are looking forward to an exciting cruise holiday. Kind regards, My Cruises.

Hi there, Thank you for your feedback and for booking with My Cruises. We understand that communication is paramount and apologise for the level of assistance you have received. We have taken your feedback into account and passed this on to the relevant departments to improve our training and processes. If you would like to discuss anything further please let us know and we will be in contact again soon. Kind regards, My Cruises