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Omdömen för My Cruises | Kundtjänstomdömen för https://www.feefo.com/reviews/mycruises | Feefo

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Robyn

Keilor East Vìc.

4 years ago

Köpdatum: 02/09/2019

Vad Robyn sa om My Cruises:

I could not get on to 'manage my cruise login '. My Cruise told mè all was ok and I have now received our booking essentials and details of our pick up etc.

Se fullständigt kundomdöme

Betrodd kund

4 years ago

Köpdatum: 25/09/2019

easily and clearly explained

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Adele King

4 years ago

Köpdatum: 05/09/2019

Vad Adele King sa om My Cruises:

Bryan Andersen & Staff were always very helpful & courteous whenever I have spoken to them. Would recommend them

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Betrodd kund

4 years ago

Köpdatum: 07/11/2019

Ease of contact, obliging with queries!! Will decide on recommendations after trip is taken!

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Dianne McCardel

Melbourne Victoria Australia

4 years ago

Köpdatum: 29/07/2019

Vad Dianne McCardel sa om My Cruises:

I booked my cruise with Morgan Moses at Ignite Holidays. She was on annual leave once for 10 days and another time for 5 weeks. My emails with queries relating to this trip remained unanswered for bot

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Charlene

My Cruises

4 years ago

Hello Dianne, Thank you so much for your feedback and we apologise for any inconvenience this has caused you. We passed your feedback to our Cruise Leaders to ensure that training and process are improved in the future. Our Cruise Leaders have also advised that your booking including the board credit are all confirmed and we are glad to hear that everything was sorted out in the end. We hope our services thus far have been positive and you are looking forward to an exciting cruise holiday. Kind regards, My Cruises.

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Betrodd kund

4 years ago

Köpdatum: 31/10/2019

I have booked a cruise and paid a deposit but bit Never heard back from follow up email or call. Consultant is supposed to let me know cabin number.

Charlene

My Cruises

4 years ago

Hi there, We apologise for the delayed and minimal contact as this is not in keeping with company values. We understand that it is imperative to have all the information you require to ensure you are equipped with the knowledge necessary for your holiday. I have forwarded your feedback to our Sales team and asked them to contact you regarding your concern. Thank you for taking the time to post this feedback, we have taken this into account in order to improve our training and processes. Kind regards, MyCruises.

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Betrodd kund

4 years ago

Köpdatum: 17/07/2019

good value for money, team very helpful, friends in Australia had already booked and we added on a short time later. team were able to make sue the accommodation was together. Any queries were answere

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Judith Troy

4 years ago

Köpdatum: 30/09/2019

Vad Judith Troy sa om My Cruises:

My booking was made after a friend had already booked for her of and her friend. I phoned and asked to be included along with my sister with their group, and was sent all information required. Very pr

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Ian Turnbull

Mossman Qld

4 years ago

Köpdatum: 15/10/2019

Vad Ian Turnbull sa om My Cruises:

Well, we got a balcony on our prefered side (Starboard ) and were gratefull to get that as only 2 were left as they were selling so fast.We initially wanted a picture window cabin like the last trip b

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Se fullständigt kundomdöme

Betrodd kund

4 years ago

Köpdatum: 30/10/2019

very professional and courteous,

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Om My Cruises

My Cruises is a unique Australian owned company whose aim is to make cruising less confusing. Offering a hand-picked selection of the best cruises and packaging them together with flights, transfers and added bonuses such as pre-cruise city breaks to create unbeatable value cruise holidays. Customer experience is our number one priority, and we ask every customer for a My Cruises review so we can constantly improve our customer service. My Cruises testimonials are consistently positive and our happy customers love the service they receive.

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Suite 127a, Level 1,, Oasis Centre Victoria Ave, Broadbeach, Queensland, 4218, Australia

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