Dear Sir, I am incredibly sorry to hear your comments about the service you received from The Insurance Surgery on this occasion. Obviously we take negative feedback very seriously and will certainly look at what has happened with your case and what we can do to improve in future. As a business we have to balance the number of times that we contact clients as we need to ensure that we are pro-active. It is incredibly rare that we receive negative comments that we contact our clients too regularly, however we will of course take your feedback on board.
If there is anything we can do to help or rectify the situation then please do not hesitate to contact us and our sincere apologies for any inconvenience caused.
Best wishes,
Daniel Sharpe
Managing Director
The Insurance Surgery Ltd.
