Thank you Nigel for the review, we appreciate you taking the time to provide feedback on our customer service. Unfortunately, we cannot control insurers and underwriting. However, as you have witnessed we will ensure that we can keep you in the loop at all times.
If you would like to recommend a friend or family member and receive a £150 voucher, please give us a call on 0800 083 2829 or visit our website and start a live chat.
Best wishes, Charlotte H @ The Insurance Surgery