Thank you for taking the time to send us some feedback on your recent holiday booking experience. We are delighted to hear that you had a positive experience with our staff. We are sorry to hear about your frustration with regards to accessing staff on the phone, however, as we operate as a public facing/front counter sales office, there may be occasions where staff will be with a client in the sales office and therefore would be unable to answer a call. That being said, if you feel that you have experienced that on numerous occasions, please be aware that you are always more than welcome to call and speak to any of our Management team at any time. They would be happy to speak to you and answer any queries that you may have. We hope that you enjoy your upcoming holiday with American Holidays!
