Vad Fiona & Nicholas Doyle sa om Windom Finance Ltd:
Initially very good service, we emailed back our signed forms which were sent to the spam email. Therefore it didn't get picked up in time and missed the deadline for our new mortgage rate, costing us
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Andrew
Windom Finance Ltd
4 years ago
Hi Fiona & Nicholas,
Thank you for your feedback.
In relation to your original comment, I hope that Kelly has now rectified the issue you had with the mortgage. If you have any further comments to add about our service and your experience, please feel free to update the review as you see fit.
Kind regards,
Andrew Harvey
FD
Fiona & Nicholas Doyle
4 years ago
First Union Mortgages have gone out of their way to rectify the problem, they have provided us with a full refund to cover the shortfall.
We are very pleased with their approach and service.
Andrew
Windom Finance Ltd
4 years ago
Hi Fiona & Nicholas,
We always try to ensure that our customers recieve the highest quality of customer service, so we are very pleased to see that we were able to provide that to you, and also that you are happy with Kelly's help in dealing with the issue you had.
Thank you once again for taking the time to leave us a review.
Kind regards,
Andrew Harvey
FD
Fiona & Nicholas Doyle
4 years ago
I would also like to add that Kelly has been extremely helpful and efficient in dealing with our issue, normally the big companies don't bother about customer sevice but First Union Mortgages do care about their customers and have gone above and beyond to rectify our situation.
I would definitely use them again and would highly recommend their sevices.
Vad Zahida Khatoon & Ser Khan sa om Windom Finance Ltd:
Great clear advice.polite adviser who answered all my queries and assured me that I made the right choice and saved time and money.thanks David take care.definatley recommending to all my friends and
I used First Union's service in a product transfer mortgage with Halifax bank. RYAN MUNROE did a great job and saved me alot of money. HIGHLY RECOMMENDED BY ME.
Windom Finance are an independent whole of market broker who are regulated and authorised by the Financial Conduct Authority. They are able to arrange mortgages, re-mortgages, loans or simply get a better rate on your existing mortgage either by moving to a different mortgage lender, or staying with your current lender on a new fixed rate.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Windom Finance are an independent whole of market broker who are regulated and authorised by the Financial Conduct Authority. They are able to arrange mortgages, re-mortgages, loans or simply get a better rate on your existing mortgage either by moving to a different mortgage lender, or staying with your current lender on a new fixed rate.