Hey, there! We genuinely appreciate your upfront and honest review and owe you a sincere apology for this mishap. Since we got notification of your review, we've been working in the background doing everything we can to get this resolved. We just got a notification that your missing component will be in the mail today via FedEx tracking #280543345231. You've been incredibly gracious with your patience while we got this sorted out, and more importantly, we appreciate the continued trust you place in Aventis Systems. If there's anything else you need to correspond with us about, please don't hesitate to reach out to Buddy or our customer service team at 1-866-528-9312 option #2.
