Bolts คำวิจารณ์

Hi, thank you for your review. We are sorry to hear you were not satisfied with our service. Unfortunately, there are some email platforms that automatically send order confirmation emails into spam folders. We can see from our system that your confirmation email was sent immediately upon receiving you order. It is not uncommon for businesses to use email as a preferred method of communication for order queries as it allows our team sufficient time to contact the associated courier to ensure they feedback accurate information. However, we are glad a member of the team was able to assist you immediately. Our website states that next day delivery is subject to stock levels, and unfortunately there was not sufficient stock to fulfil your order in its entirety. As soon as the team were aware of this situation, they attempted to contact you and a message was left. We do hope this clarifies the issues you experienced with your delivery, and that it does not dissuade you from shopping again.