Hi there, thank you for your feedback. I am sorry that your order didn't arrive as quickly as you had expected. We had to send this yarn over from our US warehouse on this occasion, which is why it took a bit longer to reach you. We aim to make delivery estimates as clear as possible on the site, both on the product pages and again in the basket, especially for items stocked in the US. I'm really sorry if you missed this information.
I'm glad to hear that you do have your yarn safely in your hands now. Please don't hesitate to get back in touch if there is any way we can be of further assistance.
Best wishes,
Kassandra