Hi there, I'm sorry to hear that you were disappointed not to receive your downloadable patterns from order 201505567 through the post. I also apologise for our delay in responding to your email - we have been receiving a very high volume of emails and calls but are working hard to return to our usual 24 hour response time.
For more information regarding our downloadable knitting patterns, please visit the site here:
I'm afraid we aren't currently able to post out physical copies of PDF patterns. However, we never like to leave our customers disappointed so we will be in touch shortly to see how we can resolve this for you on this occasion.
Best wishes,
Kassandra
