My ovusense shopped quickly and helped me see the temperature rise that was ovulation in a long cycle. I was able to get pregnant my first cycle with ovusense after months of trying on our own!
Caroline
OvuSense
3 years ago
Thank you for the wonderful feedback. We are so pleased that OvuSense was able to help you on your fertility journey. Best Wishes, The OvuSense Team
Thank you for your feedback Ayna. Our customers are at the heart of everything we do at OvuSense which is why we have Customer Support 24/7, all year round. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
I have not had much communication; but it has been slow to get a response and email communication could be improved. Response time slow
I have issues with the sensor - mobile phone has relocated se
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Caroline
OvuSense
5 years ago
Hi Samina,Thank you for your feedback.We have checked our customer support system and we are unable to find any e-mails from you. Please get in touch with us via the Customer Support page on our website (www.ovusense.com) and we will be more than happy to assist you.Many Thanks,The OvuSense Team
my experience with this device and service from Ovusense has been very disappointing. First of all the sensor doesn’t work and I’m getting allergic reaction from it. i have tried contacting the suppor
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Caroline
OvuSense
5 years ago
Thank you for your feedback.We responded to your e-mail on 02 July 2019, but we have not had a response from you as yet. Please check your SPAM/Junk Mail folder and come back to us at your earliest opportunity. We are more than happy to assist you further.Many Thanks,The OvuSense Team
Customer service is amazing and device is simple to use. Sometimes the answers seem like they are answed by a robot and not a person tho
Caroline
OvuSense
3 years ago
Thank you for your feedback Mariah. Customers will sometimes receive automated replies based on their enquiry, which is why they may sound "robotic". Our customers are at the heart of everything we do at OvuSense which is why we have Customer Support 24/7, all year round. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team