Gents Yak V-Neck Sweater

Dear Mr Davies, Thank you for your feedback. We are very disappointed to hear that a small hole has appeared on your recent purchase of the yak gents sweater as this is most unusual. Normally we do like to have the garment returned to us if there is any problem so we can take action where needed as we take great pride in the quality of our garments. I can see that you have previously purchased two other yak sweaters from us, so we do hope you will continue to shop with us. If we can be of any further assistance, now or in the future, please do not hesitate to contact our customer services department directly either via email - customer-services@jamesalexanderclothing.co.uk or via phone on 01908 523150.Kind regardsCustomer Services