James Alexander Clothing คำวิจารณ์

Dear Customer, Thank you for your comment. I have looked into the order that you are waiting for and I am pleased to confirm it is expected into stock within the next 2 weeks. I do hope you have received either the letter or email that we sent you to advise of the delay as a result of the ongoing global situation, which is affecting many businesses as I am sure you are aware. Once again we sincerely apologise for the delay and will ensure it is dispatched to you as soon as it arrives into our warehouse. If you wish to contact us directly please either email us at customer-services@jamesalexanderclothing.co.uk or call us on 01908 523150 to speak to one of our advisors.Kind regardsCustomer Services

Dear Mr Davies, Thank you for your feedback. We are very disappointed to hear that a small hole has appeared on your recent purchase of the yak gents sweater as this is most unusual. Normally we do like to have the garment returned to us if there is any problem so we can take action where needed as we take great pride in the quality of our garments. I can see that you have previously purchased two other yak sweaters from us, so we do hope you will continue to shop with us. If we can be of any further assistance, now or in the future, please do not hesitate to contact our customer services department directly either via email - customer-services@jamesalexanderclothing.co.uk or via phone on 01908 523150.Kind regardsCustomer Services