Thanks for your feedback and we are very sorry you did not have the fabulous experience we, and you, would have wanted and that you were disappointed with some mechanical problems you experienced during your cruise. We would have hoped you were happy with the way in which we responded at the time. Our local teams are contactable throughout your cruise in case you have questions or need help - I’m sorry if our service levels did not meet your expectations. This is disappointing to hear.
If we can be of any further help at all, please feel free to contact our team at cusotmerservice@leboat.com. We would be happy to discuss this further.