Romantica - Serenade Ortho Mattress - Double - Firm Mattress - Orthopaedic Support Mattress

Hi Eleni I am sorry you are experiencing issues with your mattress - we appreciate the feedback. I can see that you have contacted our Customer Service team regarding a collection of your mattress. I hope the next mattress that you chose to order is more suitable for you. Kind regards

Hi Abu I am sorry you are not finding your mattress comfortable - we appreciate the feedback. The mattress you have purchased does come with a 60-night Comfort Trial; if you are not finding it comfortable you would be more than welcome to exchange this for something more suitable. If you would like to make contact with our Customer Service team on 01709 780881 or customerservice@mattressonline.co.uk, we can discuss the options with you. Kind regards

Hi Abu I am sorry that you are experiencing issues with your mattress. This doesn't sound right at all - if you could kindly make contact with our Customer Service team on 01709 780881 or customerservice@mattressonline.co.uk, we can then look into this further for you. Let's get this sorted. Kind regards

Hi there I am sorry that you are experiencing issues with your mattress. This doesn't sound right at all - if you could kindly make contact with our Customer Service team on 01709 780881 or customerservice@mattressonline.co.uk, we can then look into this further for you. Let's get this sorted. Kind regards