Pets Corner คำวิจารณ์

Hello Victoria, thank you very much for taking the time to leave a review. I am so sorry to hear that you have been finding our deliveries hit and miss with damages. This is certainly not a standard we expect or accept so please be assured that we are raising this with our distribution centre for a full investigation. As always, if you require any further assistance with your order, please don't hesitate to get in touch with our customer service team directly at https://www.petscorner.co.uk/contact-us/.

Hi there, thank you very much for your review. We are disappointed to hear this. Currently, we are offering DPD next-day delivery including weekends on all orders for £6.99 (free for orders over £59). We take customer feedback incredibly seriously and are always on the lookout for ways we can improve. We do appreciate the draw of low cost and free delivery and we have been listening to what our customers want. By October / November this year, we are going to be offering a slower and cheaper delivery service as an additional alternative to the current DPD services. Rest assured, for all urgent orders, the fast and reliable delivery service you are used to will still be available, this won't change. We will be introducing a new service and we look forward to implementing this for you very soon.

Thank you for taking the time to get in touch with your feedback. We are so pleased to hear that the Maizy litter has exceeded your expectations. Our customer service team have tried to reach you regarding the substitute and delivery as we would like to investigate this further. We are so sorry that these weren't what you expected. Please do feel free to reach out to our friendly team at https://www.petscorner.co.uk/contact-us/.