Something is wrong wrong at Tortola base, and several other reviews seem to bear this out. Service on past charters has been flawless but this time the boat (brand new Premium+) was unprepared: unfill
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รีวิวสินค้า
BVIs have come a long way since the hurricanes and much is again up and running. The sailing experience is superb, even with Christmas winds.
Base team : ต่ำกว่ามาตรฐาน
Base Cleanliness : ยอดเยี่ยม
Nice boat with a couple of minor quirks.
Yacht Maintenance : ต่ำกว่ามาตรฐาน
Boat Cleanliness : ยอดเยี่ยม
Snorkelling equipment : ดีเยี่ยม
0
แบ่งปัน
DH
David Herberg
4 years ago
วันที่ซื้อ: 11/04/2019
David Herberg พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
They really went out of their way to satisfy our needs. Errors in provisioning were speedily and promptly corrected. The chart briefing was spot on and provided us with precisely the destinations we
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รีวิวสินค้า
Base team : ยอดเยี่ยม
Base Cleanliness : ดีเยี่ยม
สื่อที่อัปโหลด
ดูสื่อทั้งหมด (3)
It wasn't quite big enough for our group. But it was well appointed for its size. Only a couple of things needed repairing, but they were minor and received immediate attention from the base staff.
Yacht Maintenance : ยอดเยี่ยม
Boat Cleanliness : ยอดเยี่ยม
Snorkelling equipment : ดี
1
แบ่งปัน
GB
Gary Bohline
4 years ago
วันที่ซื้อ: 10/10/2019
Gary Bohline พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
Staff did a great job. Airport transfers worked smoothly, chart briefing was extremely helpful, provisioning was well done and boat walk-through very useful.
รีวิวสินค้า
Oliver did a personalized chart briefing with us and Ash was very helpful during the initial boat check-out process.
Base team : ยอดเยี่ยม
Base Cleanliness : ยอดเยี่ยม
This was an older boat which was beginning to show some wear, but it was well maintained and we didn't have any problems.
Yacht Maintenance : ดีเยี่ยม
Boat Cleanliness : ดีเยี่ยม
Snorkelling equipment : ดีเยี่ยม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
วันที่ซื้อ: 15/01/2019
Pre-departure checkout and provisioning services were not timely or well-organized. Boats were not clean and were not fully functioning upon boarding. Fuel and water tanks were not full. Dock area a
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รีวิวสินค้า
Base facilities were nice, but dock area had foul odor. Base team was disorganized and very slow/unresponsive. Too many boats and too few staff . . .Overall, the BVI have gotten way too crowded - wa
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Base team : ต่ำกว่ามาตรฐาน
Base Cleanliness : ต่ำกว่ามาตรฐาน
Boats (all 3 I chartered) NOT in good condition. Lots of non-working hardware and systems
Yacht Maintenance : แย่
Boat Cleanliness : แย่
Snorkelling equipment : ดี
2
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
วันที่ซื้อ: 28/08/2019
Our only complaint is that the heads needed deodorizing. They were overpowering. Odour is a common but avoidable issue with marine heads.
รีวิวสินค้า
Base team : ดีเยี่ยม
Base Cleanliness : ดี
Yacht Maintenance : ดีเยี่ยม
Boat Cleanliness : ดี
Snorkelling equipment : ยอดเยี่ยม
0
แบ่งปัน
MF
Mark Foster
4 years ago
วันที่ซื้อ: 24/06/2019
Mark Foster พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
The boat wa provided to us 4 hours after the promised ( and purchased ) time. Had I not been on similar boats previously the pre -cruise walk through and instruction would have been inadequate. Hurr
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รีวิวสินค้า
Islands are always great as are the people. Sunny but windy and high seas were a bit of a negative.
Base team : ดี
Base Cleanliness : ดีเยี่ยม
Yacht Maintenance : ดี
Boat Cleanliness : ดี
Snorkelling equipment : ดีเยี่ยม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
วันที่ซื้อ: 21/10/2019
Susnsail strives to offer a first class service, and for the most part they succeed. I’ve sailed with them before, and I’ll charter with Sunsail again. That said, on this charter there were quite a fe
...
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รีวิวสินค้า
The facility is very good, and the staff work hard on behalf of their customers.
Base team : ดีเยี่ยม
Base Cleanliness : ยอดเยี่ยม
This is an excellent catamaran, solidly built and well engineered. It is very comfortable, and handles big winds and rough seas extremely well. It sails fast on a beam or broad reach (we achieved a cr
...
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Yacht Maintenance : ยอดเยี่ยม
Boat Cleanliness : ยอดเยี่ยม
Snorkelling equipment : ยอดเยี่ยม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
4 years ago
วันที่ซื้อ: 22/03/2019
Provide a boat that works, know where that boat is in the marina
รีวิวสินค้า
Base team : ดีเยี่ยม
Base Cleanliness : ดี
The boat was end of charter life No USB ports. Failed a/c control panel. Continuous running bilge pump. Water system appeared to take on air locks and performed intermittently. Autopilot controls
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0
แบ่งปัน
MK
Mark Kirkley
4 years ago
วันที่ซื้อ: 10/01/2019
Mark Kirkley พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
yesmmmmrty
รีวิวสินค้า
Marigot and adjacent areas have not recovered from hurricane damage of 2017. Residents are rioting, burning cars in the streets.
Base Cleanliness : แย่
Cosmetically, below decks, boat was OK. On the other hand, mechanicals (main engine / genset) caused repeated problems. Genset inoperative entire trip, Main engine high temp alarm rendered it unusabl
...
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Yacht Maintenance : แย่
Boat Cleanliness : ดี
Snorkelling equipment : ดี
1
แบ่งปัน
JH
Jeremy Howarth
Ottawa, Ontario, Canada
4 years ago
วันที่ซื้อ: 23/04/2019
สื่อที่อัปโหลด
ดูสื่อทั้งหมด (4)
Jeremy Howarth พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
Service was very good. The boat had some minor issues, but they were taken care of promptly. Over the years I have learnt that any boat, either new or a few years old, will have some issues. It’s just
...
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รีวิวสินค้า
Great vase of operations. Very well managed. Complements to the Managerial team, in particular, Base Manager, Lyndon V.
Base team : ยอดเยี่ยม
Base Cleanliness : ยอดเยี่ยม
Great boat. The first 5 days of the charter were unusual, with strong winds over 40 knots. We put the boat through it’s paces, it handled the weather very well. Jeanneau 479. Full confidence in the ve
We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.
We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.