Charter was good, people nice. I had a couple of problems when booking, as I had reserved the early boarding, but one of your agents said that it was cancelled (without the early boarding, I was going
...
Read all
Jody
Sunsail
5 years ago
Hello, thank you for taking time to detail your review about your experience with us. On behalf of the entire SUnsail team, please accept our apologies that the entire process was not up to your expectations or up to our standards.
Your feedback is much appreciated and valuable. This will be shared with the full team as part of our continued efforts to exceed expectations for every guest, every time.
We are hopeful that we have an opportunity to serve you again with the level of detailed attention and care you and your guests deserve and expect from start to finish.
With kind regards,
Sunsail USA
รีวิวสินค้า
Base team : ยอดเยี่ยม
Base Cleanliness : ยอดเยี่ยม
Yacht Maintenance : ดีเยี่ยม
Boat Cleanliness : ยอดเยี่ยม
Snorkelling equipment : ดีเยี่ยม
0
แบ่งปัน
AI
Alan Isherwood
5 years ago
วันที่ซื้อ: 24/09/2018
Alan Isherwood พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
Everything was done well on this charter; boat was ready early, boat was in excellent condition, boat briefing (done by Morgan) was complete and thorough, and provisioning was excellent.
Jody
Sunsail
5 years ago
Hello and thank you so much for your 5 star review of your Sunsail charter experience in the BVI. We are very happy that your experience was excellent!
We appreciate your feedback and will share this with the team! Hearing about successes is so valuable for each part of the team - thank you!
With kind regards,
Sunsail USA
รีวิวสินค้า
Excellent sailing conditions the entire charter
Base Cleanliness : ยอดเยี่ยม
1st time we have chartered the 454 (we usually get the 444). Layout is fantastic
I have to say that I was pleasantly surprised over your setup and super service. The only thing was that a breaker on the electrical system did not work, which meant we were unable to charge our lapto
...
Read all
Jody
Sunsail
5 years ago
Thank you very much for sharing your review of your Sunsail charter experience with us. We appreciate your business, time and feedback.
Please accept our apologies that the boat had those issues that should not have been present. In the event your boat debriefing did not include that content, we will share this with the team to resolve, if not already resolved.
Many thanks for trusting Sunsail with your vacation and we hope to welcome you and your guests back to the islands again in the future.
With kind regards,
Sunsail USA
รีวิวสินค้า
The initial yacht briefing could have been a bit more detailed. We had to contact Sunsail for information on switching from one water tank to the other. We also had to request more details related to
...
Read all
Base team : ดีเยี่ยม
Base Cleanliness : ดีเยี่ยม
Yacht Maintenance : ดีเยี่ยม
Boat Cleanliness : ดี
Snorkelling equipment : ดีเยี่ยม
0
แบ่งปัน
CL
Charles Leonard
5 years ago
วันที่ซื้อ: 15/10/2018
Charles Leonard พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
We will charter from Sunsail again as we have many times before. Overall, as usual we were treated quite well.
Jody
Sunsail
5 years ago
Hello,
Thank you for sharing your review with us. we value your time and your comments concerning your experience. Thank you for selecting Sunsail for your boating vacation!
We hope to have another opportunity to welcome you back to the islands and look forward to seeing you again soon!
With kind regards,
Sunsail USA
รีวิวสินค้า
Everyone is so friendly in the Bahamas - everywhere we went!
Base team : ดีเยี่ยม
Base Cleanliness : ดีเยี่ยม
Overall - all was just fine
Yacht Maintenance : ดี
Boat Cleanliness : ดีเยี่ยม
Snorkelling equipment : ดีเยี่ยม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
วันที่ซื้อ: 21/02/2019
Very friendly folks. Lots of problems with the boat, but they did their best to accommodate.
Jody
Sunsail
5 years ago
Thank you for taking time to share your review with us. We appreciate your time and thoughts about your boat and service received.
Please accept our apologies that the boat missed the mark for a 5 star review with the issues you experienced and thank you for sharing those issues with our team. We will dig into those vessel issues to resolve each of them.
Thank you for choosing Sunsail, we hope to have another opportunity to welcome you back for a 5 star experience!
Kind regards,
Sunsail USA
รีวิวสินค้า
Beautiful Islands. We were their in the off season, so nothing off the main island was open. It made for a very tranquil experience.
Base team : ยอดเยี่ยม
Base Cleanliness : ยอดเยี่ยม
This boat needs to be refitted or retired.
Depth sounder and autopilot both failed frequently. The depth sounder failing is a safety issue, especially as the water depths decrease rapidly near shore
...
Read all
Yacht Maintenance : แย่
Boat Cleanliness : ดี
Snorkelling equipment : ดีเยี่ยม
0
แบ่งปัน
BM
Bill Munson
5 years ago
วันที่ซื้อ: 25/10/2018
Bill Munson พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
Went out of their way on every chance they got. Can tell they really want to re-build the community, and are welcome to any and all assistance we could offer, including leaving as much support in t
...
Read all
Jody
Sunsail
5 years ago
On behalf of the entire Sunsail team - thank you!
Thank you for selecting Sunsail, thank you for your support and thank you for visiting with us, entrusting your vacation to us. The entire team works diligently and with a keen focus to provide an exceptional experience to every guest, every time,regardless of obstacles our community has been conquering.
We appreciate you and your support tremendously. Thank you!
Kindest regards,
Sunsail USA
รีวิวสินค้า
For the condition of the area after being blown back to the stone ages, Sailing and clear, warm water will always be the draw.
Base team : ยอดเยี่ยม
Base Cleanliness : ยอดเยี่ยม
We are still considering getting involved with ownership of this particular vessel...…. I really think these are money makers. This trip INFECTED 6 crewmembers,, all boat owners, they will be back.
Yacht Maintenance : ยอดเยี่ยม
Boat Cleanliness : ยอดเยี่ยม
Snorkelling equipment : ยอดเยี่ยม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
วันที่ซื้อ: 03/03/2019
We've rented before in the past but this time the boats and service seemed a bit more tired and less enthusiastic. For example, we had to go back and forth between sunsail and renport to get our pre-
...
Read all
รีวิวสินค้า
Beautiful, just a bit sad that it was beat up from Hurricane, and would have like to see Peter Island Resort, Bitter End and others back up and running.
Base team : ดี
Base Cleanliness : ดีเยี่ยม
The heads were not very clean and the boat was quite beat up and some parts not working, such as bow thrusters and jib furlers
Yacht Maintenance : ดี
Boat Cleanliness : ดี
Snorkelling equipment : ดีเยี่ยม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
วันที่ซื้อ: 18/02/2019
Charter boat was not ready at time described. Reps were helpful.
รีวิวสินค้า
Facility had nice pool & dining area, but most showers in rest rooms did not work.
Base team : ดี
Base Cleanliness : ดี
The boat was comfortable and had good features such as cockpit table& swim platform. Electronics were not configured together and tri-ducer only had depth. Engine performance was good when required. F
...
Read all
Yacht Maintenance : ดี
Boat Cleanliness : ดีเยี่ยม
Snorkelling equipment : ดีเยี่ยม
0
แบ่งปัน
WM
William Mcnair
5 years ago
วันที่ซื้อ: 28/03/2019
William Mcnair พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
The booking was easy, the staff in Procida were wonderful! Best sailing trip we have had yet!
รีวิวสินค้า
Base team : ยอดเยี่ยม
Base Cleanliness : ยอดเยี่ยม
Boat was actually one of the first boats we have chartered where everything worked! It was just a hard boat at anchor, wideness of it led to major rocking even in calm weather.
Yacht Maintenance : ยอดเยี่ยม
Boat Cleanliness : ยอดเยี่ยม
0
แบ่งปัน
BK
Brian Killen
5 years ago
วันที่ซื้อ: 26/03/2019
Brian Killen พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
Team did a great job from booking to end of charter. We had a windless issue during our trip and the team traveled a great distance to ensure it was fixed.
รีวิวสินค้า
It was a fantastic starting point for chartering in Croatia
Base team : ยอดเยี่ยม
Base Cleanliness : ยอดเยี่ยม
Overall it was a great boat, it sailed well and was easy to handle single handed. My only complaint is the v-berth mattress was heavily used and had little cushion left. It was like sleeping on plyw
We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.
We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.