The service was excellent, I had always chartered from the Moorings, this is my first with Sunsail, very satisfied, I only had 3 fenders on the boat and I think that 5 would be more adequate, in raisi
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รีวิวสินค้า
Base team : ยอดเยี่ยม
Base Cleanliness : ยอดเยี่ยม
Yacht Maintenance : ยอดเยี่ยม
Boat Cleanliness : ยอดเยี่ยม
Snorkelling equipment : ยอดเยี่ยม
0
แบ่งปัน
MG
Maria Gingerich
5 years ago
วันที่ซื้อ: 28/01/2019
Maria Gingerich พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
Service on the dock was great. We could have used one more email before we traveled to let us know more about how the boat was outfitted and more about what to expect. We ended up with a broken genera
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Jody
Sunsail
5 years ago
Hello,
Thank you for taking time to review your charter experience with Sunsail. We appreciate your feedback about our service and opportunity areas.
Our apologies that you didn't have all of your questions answered prior to departure. Your Vacation Planner has all of the details and we apologize you didn't have the communication that would have enhanced your experience with us during your pre planning.
Kind regards,
Sunsail USA
รีวิวสินค้า
Beautiful island. We explored Brewer's Bay on the north side. It's a charming anchorage with beautiful cormorants diving for fish. Very quiet.
Base team : ยอดเยี่ยม
Base Cleanliness : ยอดเยี่ยม
Jody
Sunsail
5 years ago
Thank you, we love the BVI as well!
Generator broken on 1st boat. replaced but put us back a half day and we didn't get a mooring at Manchioneel Bay and had to move on to Virgin Gorda and anchor on our 1st night.
Yacht Maintenance : ดีเยี่ยม
Boat Cleanliness : ยอดเยี่ยม
Snorkelling equipment : ยอดเยี่ยม
Jody
Sunsail
5 years ago
We apologize you had a maintenance issue on your first boat. Thank you for accommodating us in order to swap out your boat, we were pleased to be able to do that for you. We hope that your vacation experience was excellent following your boat swap!
0
แบ่งปัน
CD
Craig Devine
5 years ago
วันที่ซื้อ: 31/01/2019
Craig Devine พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
The only negative at all was that no one came for a post-trip review of the boat and our experiences.
Jody
Sunsail
5 years ago
Thank you for sharing this great review about your Sunsail charter experience. We are happy that you had a great experience, minus your post trip review opportunity. We will share this with the base staff, as a port charter review should be executed with exceptions as travel arrangements deem necessary. Those type of exceptions are typically arranged during your welcome.
We hope to see you again and look forward to an opportunity to serve you again.
Kind regards,
Sunsail USA
รีวิวสินค้า
Base team : ยอดเยี่ยม
Base Cleanliness : ยอดเยี่ยม
Jody
Sunsail
5 years ago
Thank you for your 5 star rating of our Sunsail charter boat and BVI Team. We appreciate you!
The boat was great. At the end of our trip, had there been a post trip meeting, I would have pointed out the following:
1) broken part on power winch
2) highly risky davit system - inadequate cable!!
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Yacht Maintenance : ยอดเยี่ยม
Boat Cleanliness : ยอดเยี่ยม
Snorkelling equipment : ดีเยี่ยม
Jody
Sunsail
5 years ago
Thank you, this has been shared with the base team!
0
แบ่งปัน
JS
Joseph Spinnato
5 years ago
วันที่ซื้อ: 08/07/2018
Joseph Spinnato พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
This was my fourth charter. Two specific issues occurred with our service. First, the briefing was woefully deficient for not alerting me to the situation with mooring ball. There was NO mention of th
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รีวิวสินค้า
See prior comments. Nothing much more to say.
Base team : ดี
Base Cleanliness : ดีเยี่ยม
See prior comments. Nothing more to say.
Yacht Maintenance : ดีเยี่ยม
Boat Cleanliness : ดีเยี่ยม
Snorkelling equipment : ดีเยี่ยม
0
แบ่งปัน
KS
Kevin Swint
5 years ago
วันที่ซื้อ: 26/01/2019
Kevin Swint พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
Overall was quite good and I would use Sunsail again. I thought the troubleshooting support by phone was a bit lacking, the supplied linens were lacking, and the boat could have been a bit cleaner. Al
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รีวิวสินค้า
Tortola is still recovering from Irma. The foliage on the islands was devastated, as were the reefs (assuming they were healthy before). More information on itineraries would help rather than assuming
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Base team : ดีเยี่ยม
Base Cleanliness : ยอดเยี่ยม
The boat was perfect for our family of 5. We had a couple of troubleshooting issues which could have been more easily resolved with better phone support. But overall everything with the boat was good.
Yacht Maintenance : ดีเยี่ยม
Boat Cleanliness : ดีเยี่ยม
Snorkelling equipment : ยอดเยี่ยม
0
แบ่งปัน
RC
Rex Crawford
5 years ago
วันที่ซื้อ: 28/10/2018
Rex Crawford พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
We had some issues with batteries, dinghy engine and boat hook...They reacted very well
รีวิวสินค้า
When we would call for service which we did 3-4 times, there was very little communication about the actions being taken to meet our needs. A phone call confirmation would have allowed us to make plan
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Base team : ดีเยี่ยม
Base Cleanliness : ยอดเยี่ยม
Boat was in good condition but the ability to maximize sail shape was hampered by the removal of the traveler on the main. Need traveler to shape sail. It took me a couple of days to become comfortab
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Yacht Maintenance : ดี
Boat Cleanliness : ดีเยี่ยม
Snorkelling equipment : ดีเยี่ยม
0
แบ่งปัน
EB
Eric Brother
5 years ago
วันที่ซื้อ: 10/02/2018
Eric Brother พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
I consistently use Sunsail, this trip had some good and some bad, but overall good experience.
Had one issue with the engines, mechanics came out fixed the problem and were very helpful.
Base team was
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รีวิวสินค้า
Base team : ต่ำกว่ามาตรฐาน
Base Cleanliness : ดีเยี่ยม
But is a bit aged but performed well!
Yacht Maintenance : ดี
Boat Cleanliness : ดีเยี่ยม
Snorkelling equipment : ดีเยี่ยม
0
แบ่งปัน
LW
Lukas Wojtaszek
5 years ago
วันที่ซื้อ: 26/11/2018
สื่อที่อัปโหลด
ดูสื่อทั้งหมด (1)
Lukas Wojtaszek พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
Sunsail made sure I had a great bareboat charter. We chartered a Sunsail 404 catamaran and she was ready when we arrived at the marina. I would highly recommend Sunsail and all their bases across al
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รีวิวสินค้า
Thailand has some of the most amazing scenery in the world! The Sunsail base in Phuket is right in the center of it all. It's close to all the popular tourist destinations but also close to some off
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Base team : ยอดเยี่ยม
Base Cleanliness : ยอดเยี่ยม
The boat was great except for the air conditioning. The AC kept going off with an HP error every night and multiple times a night. I had to wake up and try to reset the AC unit and bleed the system.
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Yacht Maintenance : แย่
Boat Cleanliness : ยอดเยี่ยม
Snorkelling equipment : ยอดเยี่ยม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
วันที่ซื้อ: 09/10/2018
The chart briefing and walkthrough were thorough, the boat was in great condition and the check out was a breeze. I had no trouble along the way getting everything sorted out.
รีวิวสินค้า
Tortola was a pretty well-organized port. There are still some repairs and work needing to be done from the hurricane though. This will be a 5 star operation again soon. My only objection was they are
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Base team : ยอดเยี่ยม
Base Cleanliness : ดีเยี่ยม
Great boat, everything worked as expected.
Yacht Maintenance : ยอดเยี่ยม
Boat Cleanliness : ยอดเยี่ยม
Snorkelling equipment : ดีเยี่ยม
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
วันที่ซื้อ: 18/12/2018
Check in and checkout were quick and easy. Nice and efficient staff
We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.
We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.