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Sunsail คำวิจารณ์

https://www.sunsail.com/
เรตติ้ง
ยอดเยี่ยม

Sailing vacations in 25 amazing destinations

บริการ
4.8
/5
ผลิตภัณฑ์
4.4
/5

5

4

3

2

1

50

6

2

1

0

59

เรตติ้งในปีที่ผ่านมา

แสดงคำวิจารณ์ทั้งหมด 416 คำวิจารณ์
ลูกค้าที่ไว้วางใจได้
5 years ago
วันที่ซื้อ: 27/01/2019
Efficient and pleasant staff. The boat met expectations
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Jody
Sunsail
5 years ago
Thank you for sharing your 5 star review about your Sunsail charter experience. We appreciate your compliments about our base team and charter boat.

We hope to welcome you back as our guest for another Sunsail charter vacation in the British Virgin Islands soon!

Kind regards,
Sunsail USA
รีวิวสินค้า

0
แบ่งปัน
JW
Joe Weber
Lakewood Ranch, FL
5 years ago
วันที่ซื้อ: 21/05/2018
Joe Weber พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
Head in port forward cabin leaked sewage onto the floor. Staff caulked it before departure but it continued to leak all week.......disgusting !! Port engine failed to start enroute to Man-O-War Cay. C
...
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Jody
Sunsail
5 years ago
Hello,

Thank you for sharing your candid review with us. Please accept our apologies that your level of service fell short not only of our goals, but more importantly, your expectations. You are right, this level of service and response is not first class service.

if you have not already done so and feel so inclined, we invite you share your concerns with our Customer Care team at Customer.care@thlmarine.com. We would like to make this right for you.

Kind regards,
Sunsail USA
รีวิวสินค้า

0
แบ่งปัน
RW
Robert Wright
5 years ago
วันที่ซื้อ: 10/01/2018
Robert Wright พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
The boat was wonderful and the staff and service in port was superb
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Jody
Sunsail
5 years ago
Thank you for sharing this 5 star review about your Sunsail BVI charter experience.

We appreciate your compliments about our base team and their service to your needs, lending to your great charter experience all around.

We hope to welcome you back as our guest for another Sunsail charter vacation in the British Virgin Islands soon!

Kind regards,
Sunsail USA

รีวิวสินค้า

0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
วันที่ซื้อ: 12/06/2018
Staff was friendly and eager to help.
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Jody
Sunsail
5 years ago
Hello,

Thank you for sharing your 5 star review of Sunsail with us. We appreciate your comments regarding our base staff and service to you and your guests.

We hope to welcome you back to the islands again for your next sailing adventure!

Kind regards,
Sunsail USA
รีวิวสินค้า

0
แบ่งปัน
PV
Philip Vitale
Birch Lake, Michigan
5 years ago
วันที่ซื้อ: 13/12/2018
Philip Vitale พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
Pretty good ... great staff; boat had a couple minor issues but nothing that caused any serious problems.
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Jody
Sunsail
5 years ago
Mr. Vitale,

Thank you for taking time to share your feedback on your Sunsail charter vacation. We are very happy to hear you had a great sailing trip!

Thank you for your feedback on our staff and your charter boat. We apologize that you had any issues at all yet are thankful they weren't of a serious nature for you and your guests. Were you able to share these issues with our base staff?

Many thanks for your review and for selecting Sunsail for your experience. We would love to welcome you back to the islands again for your next adventure.

Kind regards,
Sunsail USA
รีวิวสินค้า

0
แบ่งปัน
AN
Alan Newell
5 years ago
วันที่ซื้อ: 13/11/2018
Alan Newell พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
Our boat lovely and in excellent condition.
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Jody
Sunsail
5 years ago
Thank you for sharing your review with us, Alan and thank you for choosing Sunsail for your charter vacation.

We appreciate your feedback and hope to welcome you on your next sailing adventure!

Kind regards,
Sunsail USA
รีวิวสินค้า

0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
วันที่ซื้อ: 04/02/2018
Excellent and very friendly front desk service. Boat briefing was easily scheduled and the briefer was prompt and thorough. It did take a while for some last minute issues with the boat to get addre
...
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Jody
Sunsail
5 years ago
Hello and thank you for taking time to share your Sunsail charter vacation experience with us. It's great to hear you had an excellent experience.

We appreciate you choosing Sunsail for your sailing adventure and on behalf of the entire team - thank you!

Kind regards,
Sunsail USA
รีวิวสินค้า

0
แบ่งปัน
RM
Rob Miles
5 years ago
วันที่ซื้อ: 19/12/2018
Rob Miles พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
We will look for another Sunsail holiday in either BVI’s or Mexico. Great experience, and well looked after by our flotilla captain (Don) and flotilla hostess (Shaun)
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Jody
Sunsail
5 years ago
Hello! Thank you for sharing your 5 star rating on your Sunsail charter experience! We are very happy to hear you had a great experience and support with your flotilla captain and hostess.

We look forward to the opportunity to welcome you back for your next flotilla experience!

Kind regards,
Sunsail USA
รีวิวสินค้า

0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
5 years ago
วันที่ซื้อ: 23/11/2018
Checkin and checkout generally efficient and good. The provisioner really dropped the ball, neglecting to deliver our meat and bread and delaying our departure until the situation was corrected. Ther
...
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Jody
Sunsail
5 years ago
Hello,

Thank you for sharing your candid comments about your charter vacation experience. We appreciate your positive comments as well as areas of service where we fell short of delivering an expectational charter experience for your and your guests.

Your feedback regarding our provisioning services will be shared with the appropriate team members in an effort to resolve delivery issues and meet guests expectations in a timely manner.

Thank you for choosing Sunsail, we hope to have another opportunity to welcome you back for your next sailing adventure.

Kind regards,
Sunsail USA
รีวิวสินค้า

0
แบ่งปัน
LI
Louis Griffith Iii
5 years ago
วันที่ซื้อ: 06/05/2018
Louis Griffith Iii พูดเกี่ยวกับ Sunsail ว่าอย่างไร:
Reply to my emails with specific answers to my complaints, Safety issues, like leaky propane, poor repair of compasses, sails, other things. We could help you improve if you would accept constructive
...
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Jody
Sunsail
5 years ago
Hello and thank you for your candid review. We appreciate your comments.

After investigating further in order to respond to your feedback, I understand you have already been in contact with our Customer Care Department and that your situation has been resolved to your satisfaction.

Thank you for bringing these comments to us so we may use the opportunity to improve our base services.

Kind regards,
Sunsail USA
รีวิวสินค้า

0
แบ่งปัน
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เกี่ยวกับ Sunsail
We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.
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93 N Park Pl Blvd,, Clearwater, Florida, FL 33759, United States
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เกี่ยวกับ Sunsail
We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.