Valerie was as good as ever and found the perfect cabin position on board
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ship is superb as are the staff. My great grand children had a wonderful experience on board and woul now like father to take them on one. Food the best of any cruise and I have done a lot.
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11 years ago
วันที่ซื้อ: 30/04/2012
I have used Cruise Line for many years as well as dozens of cruises.
I am always pleased with the excellent, responsive service .
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11 years ago
Service is excellent. Staff always available by phone, helpful and pleasant.
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11 years ago
วันที่ซื้อ: 24/09/2012
Since Gareth Harding left the service has been appalling! I and my friends have spent £90,000 on cruises this year-non of us have bad ANY communication before or after each cruise from your company!!!
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The Cruise Line Ltd
The Cruise Line Ltd
11 years ago
We are extremely concerned to read your review and have now reviewed the notes on your bookings. In the first instance, we are sorry to hear of your disappointment with the service provided by The Cruise Line.
As you can see from our overall service ratings, we pride ourselves on providing excellent service to all of our clients and a member of our senior management team will be contacting you directly to discuss the matter in more detail and to enable us to understand where we may have let you down.
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11 years ago
วันที่ซื้อ: 14/01/2013
The usual efficiency
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Not happy with extremely noisy suite and no-one seemed able to attend to a mechanical noise in the bathroom/wardrobe roof space .
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แบ่งปัน
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11 years ago
วันที่ซื้อ: 24/06/2012
Excellent service with immediate responses to our queries. Friendly and knowledgeable staff
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Arrangements were all good but we were disappointed to be told in check in that we were on a standby list as we had paid for flight and cruise
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แบ่งปัน
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11 years ago
วันที่ซื้อ: 31/05/2013
This was our third booking and at short notice but Mandy ( plus others) completed the transaction very smoothly.
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It is necessary to pick the 'right' cabin as some parts of the ship suffer from engine noise/vibration.
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แบ่งปัน
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11 years ago
วันที่ซื้อ: 08/05/2013
Beverley was very helpful and informative.
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Our cruise on QM2 was wonderful. The ship lived up to expectations and the cruise itinerary to the Norwegian Fjords and North Cape was superb.
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11 years ago
วันที่ซื้อ: 25/01/2013
Excellent service from Debbie Stevens.
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The cruise itself was good, beautiful ship, good food and service except
the fight arrangement. We disembarked at 8.30am and our flight was 17.00. There was no post cruise arrangement in between as
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11 years ago
วันที่ซื้อ: 03/11/2012
Verty efficient.
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Caribbean Princess which has an extra deck and 500 extra passengers with the same buffet and outdoor space as sister ships is not suitable for cruising in colder climates like Norway. There is not eno
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11 years ago
วันที่ซื้อ: 20/12/2012
Excellent service from Beverley, always a pleasure to book a cruise with her.
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Second Time on Oceania "Marina", most enjoyable cruise and excellent staff.
The Cruise Line is Britain’s original luxury cruise specialist and offers excellent value on voyages with the world’s finest six-star lines. Est. in 1992
The Cruise Line is Britain’s original luxury cruise specialist and offers excellent value on voyages with the world’s finest six-star lines. Est. in 1992
