Hi, we always try and dispatch the same day or if orders are placed late afternoon this sometimes means dispatch will be the following working day. Orders are dispatched using Royal Mail which is normally a very reliable service but unfortunately this is out of our hands when we have dispatched the order.
If you can contact us on sales@theye.co.uk then we will arrange for the exchange of size that you wanted as we always reply back to any customer we receive emails off.
