Able Skills Construction Training Değerlendirmeler

I am Centre Manager at Able Skills and was on leave when you were undertaking a plastering course with us. I have however spoken to the office staff who dealt with you and your dad and I have been advised that as far as everyone was concerned, this 'incident' had been dealt with. The instructor in question has been employed by us for 14 years and disputes that this incident occurred and did call and speak to your dad and the explanation provided by the instructor to your dad was accepted by him. I cannot confirm or deny that something happened whilst you were on your course but I would like to stress that I have never previously received a complaint about any of my plastering instructors, and when I look back over the feedback on this site regarding plastering, it is all incredibly positive. I believe that a refund was arranged and other than a personal apology from me, I don't know what else to do to pacify you. I am very sorry that you have not had an enjoyable experience at Able Skills but I can assure you that your experience is not shared by the majority of candidates that we have here.

I think that your comments relate more to the product than to service however, I have spoken to Simon (your instructor) who is quite disappointed with your comments. This is 40 days of hands on training followed by assessments which are pass or fail. As you passed the course, the feeling is that you must have learned some skills in order to have passed? Simon has taught here for around 10 years and is passionate about bricklaying and continuously delivers a very good course. You have completed the full course and been registered for NVQ so at some stage, you will need work based assessments so if you feel that you need more tuition to achieve this, please let us know and we will arrange for you to come back in. Able Skills are keen to ensure that the correct training is provided at all times and as you visited the office weekly to make payment, that would have been a perfect opportunity to air any grievances which we would have immediately rectified. I understand that you have now received certification from City and Guilds however as previously advised, if your skill level is not where you want it to be, we would be happy to offer additional training - Free of charge.