Thank you for your feedback and for bringing your experience to our attention. It's concerning to learn that you have yet to find your Trip Manager as personable as you would have liked. We carefully select all our Trip managers for their professionalism, as well as for the insights that they have into their given regions. On top of this, we expect all our representatives to be open and accommodating to our valued guests, so please be assured that we are passing your concerns on to our Operations Team for their attention going forward.
Despite the elements of the tour that did not meet your expectations, we are so happy to have had you as our adventure buddy.
