We are terribly sorry you feel this way, shipping is notified to you at the point of purchase and so are the sizes of bottles, we pass on the exact same charges we get charged for shipping, there is no such thing as free shipping as companies just load it onto the prices of products in the first place.
Thank you for your business and we are sorry once again.
If you send over pictures of your issues we will give you guidance as to what you have to do to resolve your issues help@leatherrepaircomnpany.com
Thank you
Team LRC