Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Planet Rail 点评 | https://www.feefo.com/reviews/planet-rail 的客户服务点评 | Feefo

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Mrs. Christine Ray

1 year ago

购买日期：19/11/2021

Mrs. Christine Ray 就 Planet Rail 说了什么:

Excellent service from Guy and his team who arranged my holiday of a lifetime aboard the Orient Express and stay in Venice thank you so much

受信赖的顾客

1 year ago

购买日期：06/02/2023

Friendly service. Nothing was too much trouble and we felt that we were important, not just a number

产品评价

受信赖的顾客

1 year ago

购买日期：10/11/2021

They are an excellently run small company who really look after their customers as individuals and not just a number. Their rail knowledge is second to none and I would never consider using anyone els

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Mrs Pavesi

London

1 year ago

购买日期：25/07/2022

Mrs Pavesi 就 Planet Rail 说了什么:

Have used Planet Rail a few times now and would thoroughly recommend them. They will price a holiday up for you and make any adjustments or changes that you request and guide you along the way. Nothin

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Mr. Hunter

1 year ago

购买日期：10/05/2022

Mr. Hunter 就 Planet Rail 说了什么:

Professional from start to finish. Every element of the holiday went exactly as planned. All the trains were booked with good timings and perfect connections. Hotels were amazing

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Mr. Lynch

Liverpool

1 year ago

购买日期：12/08/2022

Mr. Lynch 就 Planet Rail 说了什么:

The service was excellent. Everything arranged was perfect from the travel arrangements to the hotel accommodation. I would definitely recommend Planet Rail

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Mrs. Segeth

1 year ago

购买日期：14/11/2022

Mrs. Segeth 就 Planet Rail 说了什么:

Fantastic customer service. replied promptly to our questions. kept us informed all the way through. nothing was too much trouble. The whole experience ran like clock work and exceeded our expectation

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Mr Graham Cocking

1 year ago

购买日期：01/04/2022

Mr Graham Cocking 就 Planet Rail 说了什么:

I had booked a complex 6 city railway tour, and they spotted part way through my trip that one of the trains was going to be cancelled due to the French national strike. They called me with alternativ

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受信赖的顾客

1 year ago

购买日期：31/01/2020

We have used Planet Rail on several occasions in the past and have always found them to be excellent. We have just returned from a trip around France, visiting several French cities. Everyone from Pla

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受信赖的顾客

1 year ago

购买日期：21/01/2021

A highly professional services from beginning to end

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关于Planet Rail

Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.

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01347 825292

The Hawk Creative Business Park, Hawkhills, Easingwold, North Yorkshire, YO61 3FE, United Kingdom

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Planet Rail 点评

London to Venice by air and return on the Orient Express from Venice to LondonA memorable holiday with just one blip caused by BA s failings on the flight, which arrived 3and a half hours late missing our water taxi transfer whi...该产^品的更^多点^评 (1)浏览产品网站

VSOE London to Venice and returnThe train journey is definitely worth the cost. Pure magic through the Alps, fabulous train, staff, not to mention the food, it all adds up to a once ...该产^品的更^多点^评 (1)浏览产品网站

Venice by First Class railExcellent trip everything was well organised and special requirements were also catered for. We have been before this was a repeat trip with our sons ...该产^品的更^多点^评 (34)浏览产品网站

Orient-Express to Venice & return by First Class railWhat a fabulous experience. We loved every bit from the Pullman in the UK to the Orient Express from Calais to Venice. Luxury coaches were put on to ...该产^品的更^多点^评 (8)浏览产品网站

London to Venice by First Class rail & return on Orient-ExpressIt was a special occasion holiday arranged for my wife and myself, and with the help of Planet Rail it definitely lived up to all of our expectations....该产^品的更^多点^评 (5)浏览产品网站

Orient-Express to Venice & return by First Class railThis trip from start to finish was absolute perfection. Even better than we had hoped for. The Planet Rail staff, the Belmond staff and the hotel Lond...该产^品的更^多点^评 (8)浏览产品网站

London to Amsterdam by First Class rail, Amsterdam to Venice on VSOEWe have travelled on the Orient express before, but unbelievably they have made improvements to an already excellent experience.该产^品的更^多点^评 (1)浏览产品网站

Grand Tour de FranceAll the cities we visited were very interesting and very different. We really enjoyed them all. The hotels were all great and all our rail journeys wo...该产^品的更^多点^评 (3)浏览产品网站

London to Venice by First Class rail & returning on the Orient-ExpressPoor communication from Belmond to the pre arrival transfers VSOE at Verona.该产^品的更^多点^评 (5)浏览产品网站

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？