We’re very sorry you were disappointed with the service provided. Unfortunately, due to unforeseen circumstances, a key element of your holiday was unable to go ahead. Under the terms and conditions of your booking, a full refund was offered, accepted and processed within 2 weeks of the booking having been made. With regards to the Best Served Scandinavia brand, it is a trading name of Wexas Ltd, which is clearly stated on our website and on all documentation. Please don’t hesitate to contact us if you would like to discuss anything further.
