They were really helpful in changing dates to accommodate our needs. Communication was good - especially timely when they had to tel us our dog sledding had been cancelled (outside their control).
Onl
Rachel was very patient and helpful, answering all my questions. Did her best to arrange the tour within my budget and even find alternative options for me. Thank you.
Disappointing- Was quoted the wrong price for the holiday and then had to come to terms with spending another £800. As a result I had to make a further deposit of £100 which I thought could have been
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Client relations
Best Served Scandinavia
7 months ago
Thank you for your comments and I am sincerely sorry to hear of the additional £100.00 deposit that was collected. I have emailed you a voucher of £100.00 which you can either put towards the balance of your June booking or use towards another booking.
I trust all is well, however please do not hesitate to contact me if you have any further queries.
KInd regards,
Laura Davey
Client Relations Supervisor
Meriel Lowe was kind and helpful. She made sensible suggestions and went out of her way to obtain what we wanted. Excellent service - even out of hours.
They whole experience booking a surprise birthday trip was faultless from start to finish, from initial call back to the gift certificate to give my wife. The whole team were very knowledgeable and on
Best Served specialises in tailor-made travel in Scandinavia, with itinerary ideas and holiday recommendations for both summer and winter seasons, along with lots of tips and suggestions on how to see celebrated phenomena such as the Northern Lights and the Midnight Sun.
Best Served specialises in tailor-made travel in Scandinavia, with itinerary ideas and holiday recommendations for both summer and winter seasons, along with lots of tips and suggestions on how to see celebrated phenomena such as the Northern Lights and the Midnight Sun.
