Hi David, we made attempts to contact you due to these unjustified claims and provide some clarification of the situation. The vehicle wasn't cancelled, it was instead collected efficiently as per an agreed collection date of 10th June. You were paid for your vehicle within the 3 day window as per the terms and conditions of the BACS transfer payment option. We collect 100+ vehicles daily and have over 90 years of industry experience making collections. We are fast, efficient, friendly and pay the best prices around, hence why so many choose Charles Trent to collect their scrap, unwanted or MOT failure vehicle.