Hi there,
Thank you for your feedback and we am sincerely sorry to hear your experience with CoverCloud was unsatisfactory.
We are pleased to report that we have updated our quote system, meaning customers insuring laptops can enter the model and value manually. We feel it is important to ensure the correct model is shown on your certificate and thus avoid any delays in the event of a claim, with this in mind we have reviewed your policy and are pleased confirm the model insured matches that shown on your proof of purchase and no amendment is required.
We trust that this offers the peace of mind and reassurance your laptop is suitably covered but if there is anything we can help with, please feel free to e-mail admin@covercloud.co.uk and we shall get back to you promptly.
With best wishes,
The CoverCloud Team
