Four Square Healthcare Ltd 点评

Dear Customer, Thanks you very much for the review. We are glad you liked the service and aim to serve you with similar standards always! with regards Four Square Healthcare

Hi Lorraine, Thanks for the review. I have checked your order, it was for 1 box of 25 Multistix GP Urine Testing Strips. The shelf life was 5.5 months when it was delivered to you. In order to provide you with the rock bottom prices and a speedy delivery we need to hold a bulk stock. The shelf life is usually higher but at times this cannot be ruled out until the stock with longer shelf life is available. Usually our customers use a strip every day or two or the GP surgeries we supply consume approx. 1 bottle of urine testing strips a day. We weren't aware of your usage. If you could please contact me before you next order, I can advise the shelf life available at the time and also try doing a discount for you over the prevailing price. with regards Four Square Healthcare

Dear Chas, Thank you very much for the appreciation, it's always good to know our work is being liked by our customers! with regards Four Square Healthcare

Dear Customer, Thank you very much for the appreciation, it means a lot... it really does! with regards Four Square Healthcare

Dear Customer. Thank you for your review. I am sorry you are not happy with the product. The model supplied is from the same manufacturer i.e. Omron as the model you originally ordered. In fact, it is from the same series of models and one of their most successfully selling models. It is used in many GP Practices as well as the patients in their homes. The model you ordered is now discontinued by the manufacturer and is not in our control. It is a very unfortunate coincidence but due to technological advancements it happens that a particular model gets discontinued. We did not show this item as in our stock when you ordered. We phoned without any delay and offered you a instant refund so you can buy it from elsewhere if at all available. We offered a instant refund since there were no goods sent out yet and thus had no long procedure to follow. You must have also checked it's non - availability before and/or after the order and opted for a different model instead. Your order was amended by us as you desired and a copy emailed to you. The model chosen as an alternative is costlier but as a goodwill gesture it was offered to you at the same price. The delivery was also made a day earlier than your originally chosen delivery date and managed all this without adding extra time.. We tried our best to be of assistance in the given circumstances and will be happy to be of assistance again. Kind regards Four Square Healthcare

Dear Customer, Thank you very much for you review. We were delighted to be of assistance and aim to give our best attention at all times. with regards Four Square Healthcare