Qty ordered on website was not available - they offered us 40% of the original order as that was all they had left. They then charged us a 2nd rush fee even though the first order we also paid a rush
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The Goodfellow Team
Goodfellow
1 year ago
Niall, I am very sorry for the confusion over this order. Please contact me and I'll resolve any issues that may have been dealt with incorrectly.
Regards,
Ginger
412-723-6121
I first contacted GoodFellow via the Chat service with the question. The operator was extremely nice and said that she will sent me a quotation regarding my inquiry soon, which is exactly what she did
J'ai commandé de la matière chez vous pour fabriquer des pièces pour l'horlogerie.
Cela coute très cher, vous vendez le cuivre au prix de l'Or ! Et la matière est de très mauvaise qualité.
Je suis trè
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The Goodfellow Team
Goodfellow
1 year ago
Thank you for your review. We have replied to you internally. We apologize again for any inconvenience this has caused. Please contact us before placing any future orders so that we may ensure that your future experience with Goodfellow is positive. Our customer service experience is extremely important to Goodfellow' s Mission.
Goodfellow was established in the City of London in 1946. The Company now has associate operations in France, Germany, America and China. The Group's research laboratories, production and workshop facilities, and central administration are located in Huntingdon, England.
Goodfellow was established in the City of London in 1946. The Company now has associate operations in France, Germany, America and China. The Group's research laboratories, production and workshop facilities, and central administration are located in Huntingdon, England.
