Goodfellow 点评

Thank you for taking the time to leave a Feefo review and for contacting us directly. We are very sorry to hear of your experience on this occasion with Goodfellow.We apologise for the frustration and inconvenience that this has caused. We look forward to hearing from you again in the near future and will strive to provide you with a fast and reliable service in the future. Please do not hesitate to contact me if you have any further questions. Kind regards The Goodfellow Team

Guten Tag, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Wir schätzen Ihren Input sehr und schätzen die Möglichkeit, unsere Produkte und Dienstleistungen zu verbessern. Es tut uns leid, dass Ihre Erfahrung mit uns nicht Ihren Erwartungen entsprach. Wir nehmen jedes Feedback ernst und werden Ihre Kommentare nutzen, um Bereiche zu identifizieren, in denen wir uns verbessern können. Wir würden uns freuen, die Zahlungsbedingungen für Ihre Online-Registrierung nach 30 Tagen auf Zahlung umzustellen. Wir danken Ihnen für Ihr kontinuierliches Geschäft und ich hoffe, dass wir unseren Service in Zukunft verbessern können. Das Goodfellow Team

Dear Dr Goulas, Thank you for taking the time to provide us with your feedback. We truly value your input and appreciate the opportunity to improve our products and services. We are sorry that your experience with us did not meet your expectations. We take all feedback seriously and will be using your comments to help us identify areas where we can improve. Can you please advise when you sent the enquiry to us and we will investigate further. In the meantime, we would like to bring to your attention the convenient quote generation feature on our website. You can easily browse from here through our product catalogue and generate quotes for the items you are interested in by adding them to your cart and saving as a quote. We hope this helps streamline your purchasing process with us. We thank you for your continued business and I hope that we can improve on our service in the future. The Goodfellow Team