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Honda Garden 点评 | https://www.feefo.com/reviews/honda-garden 的客户服务点评 | Feefo

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peter kaufmann

north wales

7 years ago

购买日期：02/05/2017

peter kaufmann 就 Honda Garden 说了什么:

first class service and a replacement for the last identical mower which lasted 14 years. Our gardener is a happy bunny!

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Douglas Graham

7 years ago

购买日期：27/04/2017

Douglas Graham 就 Honda Garden 说了什么:

Mower arrived damaged !

James

Honda Garden

7 years ago

Mr Graham,

Thank you for your feedback,.

I am sorry that the lawnmower been damaged in transit as you can see by the packaging we do everything we can to prevent damage in transit, unfortunately once the package leaves our dealership we are in the hands of the courier companies and their employees.

As agreed the replacement parts have been ordered and will be dispatched out to you ASAP.

I'm sorry for any inconvenience this has caused.

Many thanks

James

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受信赖的顾客

7 years ago

购买日期：26/04/2017

Prompt service, competitive pricing. Would have been 5 stars but for hiccup of not sending the free service kit with order. This was however resolved following quick phone call.

Richard Walsh

7 years ago

购买日期：17/04/2017

Richard Walsh 就 Honda Garden 说了什么:

The parts were correct and arrived in a reasonable time but why use a courier for 2 tiny parts that could have been easily sent by post? The shipping cost was ridiculous.

James

Honda Garden

7 years ago

Thank you for your feedback regarding your service your received.

We use UPS as our courier for all our parts orders whether it maybe a 30p washer to a £500 ECU. We use UPS as they have a strong aftercare if the item should go missing in transit to the customer.

This therefore gives the customer peace of mind that they will receive there items safe and well.

This does however mean that the cost of shipping is a little bit more expensive but we do feel you receive a better level of service.

Many Thanks

James

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受信赖的顾客

7 years ago

购买日期：17/04/2017

I had to contact the service team regarding delivery. Although ordered online they had to contact the actual company who was making the delivery. Nothing was too much trouble and the lady found out th

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david phillips

7 years ago

购买日期：22/03/2017

david phillips 就 Honda Garden 说了什么:

very helpful, giving imformation prior to purchaseing the Honda lawnmower!

受信赖的顾客

7 years ago

购买日期：18/03/2017

First class product and first class service ....

受信赖的顾客

7 years ago

购买日期：01/02/2017

Free next day delivery, you cannot better that. Everything arrived in good condition.

Iain W

Ross-on-Wye

7 years ago

购买日期：24/02/2017

Iain W 就 Honda Garden 说了什么:

Great price, cheapest I could find yet delivered free next day. Very well packed even though the lawnmower had been removed prior to despatch for the PDI.

Mervyn Keith

7 years ago

购买日期：04/03/2017

Mervyn Keith 就 Honda Garden 说了什么:

I found the service 1st class and the people very good and would recommend them to anybody keep up the good work

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关于Honda Garden

We take your grass cutting solutions seriously, we are an approved Honda dealer located in East Anglia, UK. Our staff have years of experience helping customers with their grass cutting requirements. We deliver Honda lawnmowers and tillers nationwide, whether you are needing a Honda lawnmower, Honda brushcutter or Honda tiller; please trust that we can deliver and will be there to assist in all of your needs from sales and servicing to parts and advice. We have licensed Honda technicians in our service department, as well as extremely qualified sales and parts colleagues who can assist you in choosing the correct Honda product for your lawn and garden needs, and any Honda part or accessories you may require.

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01379 853495

Lings Logistics Centre, Mendham Lane, Harleston, Norfolk, IP20 9DW, United Kingdom

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