Ordered the shoes for my 96 year old mother . She's housebound mostly but a few times a year needs to wear shoes for hosp appointments etc .
The shoes were nor a good fit unfortunately. They were ve
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Lilian
Hotter Shoes
5 months ago
Hi Cath, thank you for taking time to leave a review and offer us your feedback. We are sorry to hear the Livvy II shoes were unsuitable. We can advise the outbound delivery charge which covers postage and packaging is non-refundable. There is a £2.95 returns postage fee charged against the refund when a customer uses the pre-paid returns service. We endeavour to make this clear in our terms and conditions. For more information, please visit hotter.com/page/faq-returning-goods. Please be assured your feedback has been passed on to the relevant departments.
They were too tight for me so were returned - look well made though
Lilian
Hotter Shoes
5 months ago
Hi, thank you for taking time to provide a review. We are sorry to hear the Surge WP boots were unsuitable. We will be sure to pass your comments on to the Design Team.
I really like this style of shoe which I have previously bought in the UK. I live in New Zealand and have had to get a friend Elaine to send these shoes to me . It wiould be great if you could deliver
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.