Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Audenza 点评 | https://www.feefo.com/reviews/miafleur 的客户服务点评 | Feefo

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受信赖的顾客

3 years ago

购买日期：17/02/2021

Excelkent service. Well packaged and great quality.

Sarah

Audenza

3 years ago

Hi, Thank you so much for letting us know. This is great to hear!

产品评价

Antonia James

3 years ago

购买日期：17/02/2021

Antonia James 就 Audenza 说了什么:

Service was slow. Having made communication through emails initially, my fast response to their email was met by silence, until I managed to get them back again the following day!

Sarah

Audenza

3 years ago

Hi Antonia, Thanks so much for your feedback. I’m really sorry to hear that you feel our response time wasn’t quick enough on this occasion. We’re a small family run business and our customer team work standard office hours and we respond to all customer queries within 24 working hours. I have looked into this for you and can see that our replies to you were still within our 24hrs response time, though we were usually much quicker than this. Once again, my sincerest apologies if this didn’t meet your expectations, but hopefully this goes some way to explain. If you have any further queries, please do not hesitate to get in touch with us, we’re always happy to assist. Kind Regards, Sarah

产品评价

The item came in a small plastic pot, with very obviously a plastic trailing small plant. I have seen a very similar item on the Internet for £8.00 which is a lot nearer what it's actually worth. I wo

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Sarah

Audenza

3 years ago

Hi Antonia, Thank you so much for your feedback, though I’m am very sorry to hear you were disappointed with your item. We clearly state in our product description and photos that the product comes in a plastic pot: ‘The faux trailing Spanish moss comes in a black plastic pot (decorative gold pot not included).’ I’m sorry if you missed this, however. Though we do offer a 30 day returns policy, so you always have the option to return the faux plant instead if you may prefer to. I can see that you haven't contacted us about this directly about your disappointment with the item, so I will drop you an email now about this. Thanks again for your feedback and I look forward to speaking to you soon. Kind regards, Sarah

受信赖的顾客

3 years ago

购买日期：17/02/2021

I love my lizard king. He was very carefully packed, very quickly despatched. I was sent updates about delivery and then a 1-hour slot on the day, which was really useful.

Sarah

Audenza

3 years ago

Thank you so much for your glowing review! We're so pleased to hear how happy you are :-)

产品评价

Gerry Hartin

3 years ago

购买日期：16/02/2021

Gerry Hartin 就 Audenza 说了什么:

All good. Arrived within a couple of days. Packed in recycled packaging. Product as per the picture on the website.

Sarah

Audenza

3 years ago

Hi Gerry, Thanks so much for letting us know - this is great to hear! Also, we are continually trying to reduce our impact on the environment, so thank you for the positive feedback regarding our recycled packaging :-)

产品评价

Ian Lashford

3 years ago

购买日期：16/02/2021

Ian Lashford 就 Audenza 说了什么:

Excellent unique pieces .Superb communication and fast delivery .very fair prices

Sarah

Audenza

3 years ago

Hi Ian, thank you so much for your glowing review! It makes our day to read feedback like this and we really appreciate you taking the time to leave a review. Thanks again! :-)

产品评价

Julie Machin

3 years ago

购买日期：16/02/2021

Julie Machin 就 Audenza 说了什么:

Very clear website and good feedback and communication about the order and delivery

Sarah

Audenza

3 years ago

Thank you for your wonderful feedback, Julie - we love reading comments like this! :-)

产品评价

Victoria Anderson

3 years ago

购买日期：11/02/2021

Victoria Anderson 就 Audenza 说了什么:

Perfect addition to my home and absolutely love the post card it came packaged with. This is now in a frame in my dressing room!

Sarah

Audenza

3 years ago

Thanks for the feedback on our postcards, Victoria! We add these to orders to provide an extra touch and is our way of showing that we really appreciate every customer that chooses to shop with us. It makes our day to hear that you liked it so much that it's now framed in your home :-)

产品评价

受信赖的顾客

3 years ago

购买日期：11/02/2021

They are beautiful! Can't wait for an opportunity to show them off to friends and family. Lovely design and colours. Fast delivery.

Sarah

Audenza

3 years ago

Thanks for letting us know how much you love your item, it means a lot to us! Hopefully the current situation will slowly start to improve and you will get the opportunity to show your fab glasses to your friends and family. In the meantime, take care and stay safe :-)

产品评价

Rachael Spence

Enniskillen

3 years ago

购买日期：15/02/2021

Rachael Spence 就 Audenza 说了什么:

Excellent!

Sarah

Audenza

3 years ago

Thank you for your wonderful feedback, Rachael - we love reading comments like this! :-)

产品评价

Craig Routledge

Worcester

3 years ago

购买日期：12/02/2021

Craig Routledge 就 Audenza 说了什么:

Very easy to view & order, very rapid service

Sarah

Audenza

3 years ago

Hi Craig, Thanks so much for letting us know. This is great to hear!

产品评价

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关于Audenza

Audenza is an award winning online homeware boutique; created to add edge, style and interest to the homes of interesting people. Selling a fabulously quirky selection of homewares which ooze character and scream fearless style. Think iconic, bold and statement furniture, accented with eclectic, unique and ever so slightly eccentric home accessories. Life’s too short to live in a beige box. It’s time to unleash the colour, release the kitsch and surround ourselves with pieces we love. It’s time to create homes that are as beautiful and unique as we are. We hear you. We are Audenza, ‘The ones who dare’.

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0116 2986393

The Potato Store, Knighton Junction Lane, Leicester, Leicestershire, LE2 6AR, United Kingdom

为什么 Feefo 的评价是值得信赖的？

Audenza 点评

Copper Balancing Glass Tumblers | Set of 4Very pleased that the glasses were such god quality.该产^品的更^多点^评 (11)浏览产品网站

Faux Potted Trailing Spanish MossThe item came in a small plastic pot, with very obviously a plastic trailing small plant. I have seen a very similar item on the Internet for £8.00 wh...该产^品的更^多点^评 (3)浏览产品网站

King of the Lizards Four Candle CentrepieceThis item makes me laugh. Well made and more substantial than I expected.该产^品的更^多点^评 (2)浏览产品网站

Emerald Green Glass Candle Holder该产^品的更^多点^评 (2)浏览产品网站

Fitzgerald Deco MirrorFantastic piece beaut made该产^品的更^多点^评 (1)浏览产品网站

Copper Balancing Glass Tumblers | Set of 4该产^品的更^多点^评 (11)浏览产品网站

Gold 'Rock On!' HandPerfect addition to my home, love it and great quality该产^品的更^多点^评 (94)浏览产品网站

Pink Martini Gin Glasses | Set of 4Beautiful design and looking forward to being able to use them.该产^品的更^多点^评 (78)浏览产品网站

Gold 'Rock On!' HandSo cool 😎 would love more in this range该产^品的更^多点^评 (94)浏览产品网站

Gold Octopus Four Candle CentrepieceLove the products this company sells! Suddenly unusual and great quality!该产^品的更^多点^评 (32)浏览产品网站

Fabulous Faux Gold Palm TreeStunning products! Will buy again!该产^品的更^多点^评 (3)浏览产品网站

Brass Birds Leg Side Table with Glass TopExcellent quality - and easy to assemble该产^品的更^多点^评 (11)浏览产品网站

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？