Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Panoramic Villas 点评 | https://www.feefo.com/reviews/panoramic-villas 的客户服务点评 | Feefo

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Mark Smith

6 years ago

购买日期：28/07/2018

Mark Smith 就 Panoramic Villas 说了什么:

The booking process was really simple. I had good communication and all of the information I required was readily available.

Panoramic Villas Team

Panoramic Villas

6 years ago

Thank you Mark, we appreciate your comments and we hope you will book with us in the future.

产品评价

Firstly, I've only put 4 stars because I can't put 4.5 stars! We were a party of 12, including children and teenagers and this villa was perfect for us in every way. Spacious. Plenty to do. Clean. Tid

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Panoramic Villas Team

Panoramic Villas

6 years ago

Thank you for your constructive feedback. We will certainly pass those comments to the property owner so that she can achieve that 5 star status! We are thrilled that you enjoyed your family holiday and we hope you will book with us again in the future.

Marit Nesheim Monsen

6 years ago

购买日期：17/07/2018

Marit Nesheim Monsen 就 Panoramic Villas 说了什么:

Very helpful in finding a suitable house to rent. Will use their services again and will recommend them to others

Panoramic Villas Team

Panoramic Villas

6 years ago

Thank you Marit. We are delighted that you are pleased with our service.

产品评价

Phil Jones

Sheffield

6 years ago

购买日期：26/07/2018

Phil Jones 就 Panoramic Villas 说了什么:

Up until the last part of this purchase everything had been going fine, but I then received an e mail requesting the balance payment. The e mail stated that "despite previous messages" we still hadn't

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Panoramic Villas Team

Panoramic Villas

6 years ago

Hello Phil, I'm sorry that you were upset by the email. Our payment reminder emails are automated and can sometimes land in junk folders, depending on your mail settings. We always send a manual email if we have not had a response to those reminders. We can only apologise if they didn't reach your inbox, they will be hiding in another folder somewhere! You can also always view your payment due date in your customer account. We hope that despite this you have a great holiday.

Phil Jones

6 years ago

Thank you for your response. We are really looking forward to our family holiday and was aware of the balance which needed to be settled. However we missed the date as we were taking a few days away. I checked all my folders and files and can assure you that I did not receive any previous reminders hence my disappointment in the tone of the only one received

产品评价

受信赖的顾客

6 years ago

购买日期：29/06/2018

Friendly and professional

产品评价

We loved the villa. It was extremely clean on arrival and was cleaned throughout our 3 week stay; kitchen was perfect; rooms and bedlinen were lovely; the pool area was beautiful and pool was maintai

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Panoramic Villas Team

Panoramic Villas

6 years ago

Thank you for your great feedback. We are thrilled that you enjoyed your stay so much that you have booked again for next year already! We look forward to welcoming you back in 2019.

Paul savage

Woking

6 years ago

购买日期：08/07/2018

Paul savage 就 Panoramic Villas 说了什么:

Excellent website, easy to navigate and use. Very quick response to availability request and very easy to book.

Panoramic Villas Team

Panoramic Villas

6 years ago

Thank you for your feedback. We are very pleased you were happy with our service.

产品评价

Richard Osborn

6 years ago

购买日期：14/09/2018

Richard Osborn 就 Panoramic Villas 说了什么:

Have used Panoramic Villas before and cannot fault them. All staff very helpful, friendly and professional. Highly recommend.

Panoramic Villas Team

Panoramic Villas

6 years ago

Thank you for your kind review! We are very pleased that you have booked with us again and that you are happy with our service.

Amanda McLaren

Coatbridge, Scotland

6 years ago

购买日期：28/06/2018

Amanda McLaren 就 Panoramic Villas 说了什么:

Great company to book with, easy to manage online account and any small date changes have been accommodated - even at very short notice.

产品评价

This is our second visit to FL004 in the last 12 months. The villa is in a perfect location and it was great to enjoy all the facitlities on offer with the new club-house and pool. Security i feel was

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Panoramic Villas Team

Panoramic Villas

6 years ago

Thank you for your review Amanda. We will advise the property manager that those items in the games room need to be replaced. The villas are owned by the same people, and the furnishings and carpets were both added at exactly the same time. Unfortunately it sounds like guests staying in this villa may not have respected it as much as next door! We will also let the owner know about this.

We will also let the owner know about the resort security and clubhouse as they would have to report this to site management. It's a shame that people are abusing the communal facilities.

We hope that, despite this, you will book with us again in the future.

John Wood

6 years ago

购买日期：21/09/2018

John Wood 就 Panoramic Villas 说了什么:

I will always look at the available properties on your website before booking with any other holiday rental company. I am delighted with what I have bought so far. All that remains now is for the vill

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Panoramic Villas Team

Panoramic Villas

6 years ago

Thank you for your kind review. We are always delighted to hear that we are the first choice of holiday company for our customers. We hope you have a fantastic holiday!

受信赖的顾客

6 years ago

购买日期：02/07/2018

Nice to get a response as some companies don’t always give feedback

产品评价

Villa was in a lovely quiet area and of a good standard, facilities adequate and we had a great time. Francis the gardener/pool cleaner was very pleasant and helpful with good advice on places and thi

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Panoramic Villas Team

Panoramic Villas

6 years ago

Thank you for your review. We are delighted that you enjoyed your stay. Unfortunately that drainage smell is usual in the hot summer months. It is the same in all countries where they have prolonged spells of very warm weather. We hope this didn't affect your stay too much and that you would return again.

受信赖的顾客

6 years ago

购买日期：07/07/2018

Super hurtige til at svare på mine mails, hvilket der dejligt.

产品评价

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关于Panoramic Villas

Panoramic Villas are dedicated to making your holiday home rental experience easy and enjoyable. We will help you find, arrange and book the holiday home that is right for you at the best price possible.

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01923 604629

81A High Street, Bushey, London,, Greater London, WD23 1DL, United Kingdom

为什么 Feefo 的评价是值得信赖的？

Panoramic Villas 点评

Your recent stay at SP218Firstly, I've only put 4 stars because I can't put 4.5 stars! We were a party of 12, including children and teenagers and this villa was perfect for u...该产^品的更^多点^评 (6)浏览产品网站

Your recent stay at SP023We have had i very nice holiday. The house is big with a large garden and pool, very suitable for two families. The location was ok but I will recomme...该产^品的更^多点^评 (9)浏览产品网站

Your recent stay at SP221Fabulous.... everything was perfect for our party, the living and sleeping accommodation, the pool, the pool slide, everything. Not even the taxi str...该产^品的更^多点^评 (22)浏览产品网站

Your recent stay at P017We loved the villa. It was extremely clean on arrival and was cleaned throughout our 3 week stay; kitchen was perfect; rooms and bedlinen were lovely...该产^品的更^多点^评 (5)浏览产品网站

Your recent stay at SP013What a beautiful villa in a lovely quiet location. 10 of us had a great family holiday there, ideal for us as separate rooms meant we were not on top...该产^品的更^多点^评 (6)浏览产品网站

Your recent stay at FL004This is our second visit to FL004 in the last 12 months. The villa is in a perfect location and it was great to enjoy all the facitlities on offer wit...该产^品的更^多点^评 (35)浏览产品网站

Your recent stay at SP041Villa was in a lovely quiet area and of a good standard, facilities adequate and we had a great time. Francis the gardener/pool cleaner was very pleas...该产^品的更^多点^评 (8)浏览产品网站

Your recent stay at SP058Really a nice house with a great view. Only minus, is the noise from the free way - but still I would go there again.该产^品的更^多点^评 (12)浏览产品网站

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？